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Subway

3.8
(246 reviews)

Business Details

227 12th St. SW, Forest Lake, MN
55025, United States
(651) 272-5263
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Forest Lake Subway® Restaurant at 227 12th St. SW brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
227 12th St. SW, Forest Lake, MN
55025, United States

Hours

Reviews

3.8
246 reviews
5 stars
113
4 stars
60
3 stars
25
2 stars
13
1 star
35

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers reported slow service and unprofessional behavior from staff, including complaints and rudeness.

Food Quality

Numerous reviews highlighted issues with food preparation, including incorrect orders, soggy sandwiches, and poor ingredient quality.

Cleanliness

Several customers noted unsanitary conditions, including dirty tables and issues with food handling.

Staff Friendliness

While some customers praised friendly staff, others experienced unhelpful or rude service, indicating inconsistency in employee attitudes.

Order Accuracy

A significant number of reviews mentioned incorrect orders and issues with online ordering, leading to customer dissatisfaction.
  • MN
    Matthew N
    Feb 13, 2026
    1.0
    My expectations are fairly low with Subway, so kudos to this place for lowering the bar even further. First, the kid working the counter was moving at the speed of government; it took 15 minutes to make three six inch sandwiches. I assume he was a trainee, but still… Also, the egg patties on all the sandwiches were half frozen. And lastly he put way too much salt and pepper on the sandwiches.
  • KG
    Kayla Gilbert
    Feb 13, 2026
    2.0
    This subway is the slowest I have went to, they hire some very interesting people. They put barely anything on your sub and you have to ask for more. Definitely not a fan of this location, the people hate there jobs.
  • JJ
    Jesse
    Dec 11, 2025
    2.0
    I hope you know what ingredients it takes to make your sandwich, because the people working here surely don’t. I ordered a Turhamken. Neither of the two guys making sandwiches had ever heard of it. I hadn’t heard of it either, that’s why I ordered it. Joe’s belly was dragging across the prep surface. Yum. Don’t mind the sticky floor, it helps with traction.
  • TD
    Tabitha DeFreitas
    Dec 1, 2025
    4.0
    .good foo. Njg v
  • JP
    Julia Peacock
    Nov 22, 2025
    2.0
    I placed an online order for three sandwiches. My time was 6:10 PM so I went to White Castle to get my grandson‘s order first my app showed My order was ready at Subway so I went over there. When I arrived, there was a lady already in front of me waiting for her order. Mine had not even been started yet. They were a little busy so I understood I was told it was gonna be a while because they were shorthanded. That was fine. I can be patient. However, the lady working behind the counter was very rude not only to the employee she was working with, but all she did was complain the whole time. When my order was ready, I told her that I hoped her night went better and again she continued to complain about how she’s quitting because she cannot be there all the time manager or not wow I just couldn’t believe it. I got home and found that my three sandwiches were sloppily put together and my sandwich was not even toasted. I’m sorry you were shorthanded, but have some work ethic. I don’t Mind waiting for a quality product. I don’t want to sit there and listen to somebody complain. About their job there’s a time in a place and complaining in front of customers is not it. I feel so sorry for the kids. She was working with. He was doing the best he could and all she did was complain about everything he He was doing. I wouldn’t have minded if she, the manager needed a step away for a minute or two to take a breather and collect herself.

Frequently Asked Questions About Subway

What are the operating hours of Subway at Westlake Center in Forest Lake, MN?

Subway at Westlake Center is open every day from 9:00 AM to 9:30 PM.

Does this Subway location offer delivery and pickup services?

Yes, this Subway offers both in-store pickup and delivery services for your convenience.

Brand Certified Facts from Subway

This information is certified by Subway and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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