Dairy Queen Grill & Chill

3.6
569 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
555 Lake St S, Forest Lake, MN
55025-2610, United States

Hours

Reviews

3.6
569 reviews
5 stars
242
4 stars
126
3 stars
58
2 stars
36
1 star
107

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent mistakes with their orders, including missing items and incorrect charges.

Service Speed

Customers consistently noted slow service, particularly in the drive-thru, with long wait times reported.

Staff Training

Feedback indicated a lack of proper training among staff, leading to poor customer service and order handling.

Cleanliness

Some customers praised the cleanliness of the location, while others reported issues with food quality and preparation.

Operating Hours

Customers expressed frustration over inconsistent operating hours and early closures, impacting their ability to place orders.
  • DP
    Dave Peterson
    1 day ago
    5.0
    Great staff and it's dairy Queen you know what you want
  • RR
    R
    3 days ago
    5.0
    Hands down the greatest DQ in Minnesota EVER!!! Top notch service!!! Highly recommend going to this Dairy Queen!!! Service that will leave you with a big smile of joy and happiness and gratitude!!!! Food was hot and fresh! Blizzard was chilled to perfection! The management is phenomenal!
  • CM
    Christina Manderfeld
    Nov 1, 2025
    5.0
    Always the best service 🙌 I ordered banana split blizzard- that's usually a crap shoot with every DQ, it was the absolute 💯 BEST blizzard I've ever had. Every time we choose that location - we are NEVER disappointed. We appreciate you guys!!!!
  • JC
    Jeffrey's Clemons
    Oct 7, 2025
    1.0
    I never in my life have seen such incompetent people every time I go to this Dairy Queen they messed my order up and they always put too much ketchup on my burgers, even though I ask him to put none on them recently I went there and they shorted me a couple of cheeseburgers And I am absolutely fed up with every time I get blizzards they put drink cup lids on them and a leak all over in the inside of my car this is the only Dairy Queen. I know that does that every time I’ve asked him I’ll just put it in a bigger cup. I can’t believe they don’t have enough money to buy the proper lids. I will never go there again I am sick of this place.
  • LC
    Laura Carr
    Oct 3, 2025
    3.0
    I want to rate higher and support a family run business but I was pretty disappointed in my most recent visit on Wednesday. The line was long and slow moving, blocking residential driveways and homes. When I was finally able to order, a man took my order and it was put in by someone else, who accidentally put in for one Sunday, when I ordered the 2 for $5 deal in addition to my other items. So I was charged for one, which is more than the price per Sunday with the deal. Instead of fixing it, offering me another Sunday or even letting me pay for the 2nd one, the gal apologized and said it was her mistake and stood there waiting for me to drive away. I appreciate that but it didn’t fix it and I was not about to get back in that 10 car line. I ordered the quantity I did because I wanted the Sunday’s for my nieces. Was a bummer. Unsure if I’ll be back.

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill in Forest Lake?

Dairy Queen Grill & Chill is open daily from 10:00 AM to 8:00 PM.

Where is Dairy Queen Grill & Chill located?

It is located at 555 Lake St S, Forest Lake, MN 55025-2610, USA.