Many customers reported slow service, long wait times, and frequent order mistakes, leading to frustration.
Food Quality
While some customers praised the food, others complained about cold or improperly prepared items, including melted blizzards and incorrect orders.
Staff Performance
Feedback indicated a lack of training and professionalism among staff, with several reviews highlighting unhelpful or rude behavior.
Operational Hours
Customers expressed dissatisfaction with inconsistent hours, including early closures and limited lobby access, which hindered their ability to order.
Positive Experiences
Despite the negative feedback, some customers noted positive experiences with friendly staff and enjoyable food.
PB
Pius Bakare
Dec 30, 2025
3.0
Awesome food
DP
Dave Peterson
Nov 23, 2025
5.0
Great staff and it's dairy Queen you know what you want
RR
R
Nov 21, 2025
5.0
Hands down the greatest DQ in Minnesota EVER!!! Top notch service!!! Highly recommend going to this Dairy Queen!!! Service that will leave you with a big smile of joy and happiness and gratitude!!!! Food was hot and fresh! Blizzard was chilled to perfection! The management is phenomenal!
CM
Christina Manderfeld
Nov 1, 2025
5.0
Always the best service 🙌 I ordered banana split blizzard- that's usually a crap shoot with every DQ, it was the absolute 💯 BEST blizzard I've ever had. Every time we choose that location - we are NEVER disappointed. We appreciate you guys!!!!
JC
Jeffrey's Clemons
Oct 7, 2025
1.0
I never in my life have seen such incompetent people every time I go to this Dairy Queen they messed my order up and they always put too much ketchup on my burgers, even though I ask him to put none on them recently I went there and they shorted me a couple of cheeseburgers And I am absolutely fed up with every time I get blizzards they put drink cup lids on them and a leak all over in the inside of my car this is the only Dairy Queen. I know that does that every time I’ve asked him I’ll just put it in a bigger cup. I can’t believe they don’t have enough money to buy the proper lids. I will never go there again I am sick of this place.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Forest Lake?
Dairy Queen Grill & Chill is open daily from 10:00 AM to 8:00 PM.
Where is Dairy Queen Grill & Chill located?
It is located at 555 Lake St S, Forest Lake, MN 55025-2610, USA.
What types of food does Dairy Queen Grill & Chill specialize in?
The restaurant specializes in soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, and ice cream cakes.
Does Dairy Queen Grill & Chill offer drive-thru or outdoor seating options?
Yes, Dairy Queen Grill & Chill offers both drive-thru service and outdoor seating.
Is Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, the location is family-friendly and provides booster seats, high chairs, and welcomes children.
Can I order food online for pickup at Dairy Queen Grill & Chill?
Yes, you can place an order online for pickup via their website
Are mobile deals and rewards available at Dairy Queen Grill & Chill?
Yes, Dairy Queen offers mobile deals and a rewards program accessible through their app.
Which nearby places can I visit after dining at Dairy Queen Grill & Chill?
After your visit, you might check out nearby places like Ecofun Motorsports for motorcycles, Carousel Family Hair Care for salon services, or Big Apple Bagels for coffee and bagels.
How can nearby services like St Croix Cleaners assist me when visiting Dairy Queen Grill & Chill?
If you need dry cleaning, laundromat, or alteration services during your trip, St Croix Cleaners is conveniently located nearby.
Are there insurance agencies near Dairy Queen Grill & Chill where I can get assistance?
Yes, several insurance agencies like Best MN Insurance and Farmers Insurance - Chris Stauner are located close to the restaurant for your convenience.