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Brand Certified

Chipotle Mexican Grill

2.6
(1339 reviews)

About

Mexican Restaurant
Chipotle Forest Lake is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
107 12th St SW, Forest Lake, MN
55025, United States

Hours

Reviews

2.6
1,339 reviews
5 stars
337
4 stars
148
3 stars
91
2 stars
107
1 star
656

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with issues such as small portions, stale chips, and even food poisoning.

Service Issues

Many reviews highlighted poor service, including rude staff, long wait times, and incorrect orders.

Cleanliness

The restaurant was frequently described as dirty, with unclean tables and overflowing trash.

Ingredient Availability

Customers noted that the location often runs out of key ingredients, impacting their orders.

Staff Attitude

While some staff were praised for their friendliness, many reviews mentioned a lack of enthusiasm and professionalism among employees.
  • JK
    Jenna Kuiken
    6 days ago
    5.0
    I was a little unsure about stopping here due to the other negative reviews but I had a great experience! I ordered a chicken burrito bowl and the serving size was huge, with fresh flavors, and the girl that checked me out was super friendly! Will be stopping here again.
  • EE
    Elizabeth
    Feb 21, 2026
    1.0
    I placed a mobile order around 10 PM on February 21. I went to go pick up my order through the drive-through lane and I politely greeted the employee. The girl just looked at me and gave me a dirty look. I gave her my order name and then she didn’t understand what I was saying so I had to practically spell it out for her and then she turns around and grabs a bag and practically throws it in my face in my vehicle and didn’t say one word not a thank you have a nice night or nothing. I’m very angry by the way that customer service is not even a thing in the year 2026 and it’s utterly ridiculous
  • BL
    Bella Luehring
    Feb 21, 2026
    1.0
    Last week I did a mobile order here, I got someone else’s bowl and her bowl wasn’t even made correctly. It was missing half the toppings she asked for. Today I put in another mobile order, they forgot my rice. In my kids meal. So I got 2/3 toppings. Bro.
  • SD
    Susan Dickens
    Feb 17, 2026
    5.0
    Love the burrito bowls. I had chicken al pastor, steak and fajita vegetables mixed. The spicy chicken made the combination even tastier. Staff were friendly and did was fresh. Will go again.
  • BB
    blake blood9
    Feb 10, 2026
    1.0
    Did mobile order for 12:15pm, arrived to the drive thru with 6-8 cars waiting. Ended up going inside 6 minutes later after no progress. The line was so bad because the 1 person doing mobile orders was slower than a turtle, and sometimes went missing. Stood in the lobby for 10 minutes before being talked too, she said “it’s not ready yet” turned her back and that was my detailed update. Ended up having to leave due to time, but management needs to hire better staff instead of this (I’m slow, you can wait and I’m gonna just ignore you) that attitude and work ethic is trash.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Forest Lake offer?

Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.

What are the opening hours of Chipotle Mexican Grill in Forest Lake?

Chipotle Mexican Grill in Forest Lake is open daily from 10:45 AM to 11:00 PM.

Brand Certified Facts from Chipotle Mexican Grill

This information is certified by Chipotle Mexican Grill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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