McDonald's

3.4
1268 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2085 College Way, Fergus Falls, MN
56537, United States

Hours

Reviews

3.4
1,268 reviews
5 stars
411
4 stars
261
3 stars
243
2 stars
130
1 star
223

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with several customers reporting negative interactions and a lack of basic courtesy.

Order Accuracy

Many customers experienced issues with incorrect orders, including missing items and wrong food being served.

Speed of Service

Consistent complaints about slow service times, with several customers noting long waits for their orders.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty bathrooms and unclean food preparation practices.

Food Quality

Mixed feedback on food quality, with some customers enjoying their meals while others reported cold or poorly prepared food.
  • OE
    Oscar Ellerbusch
    Jan 3, 2026
    3.0
    Decent tasting food, sometimes workers forget to get your order correct.
  • SP
    Scar’s Perspective
    Jan 2, 2026
    5.0
    Great service. Very polite
  • DE
    Diana Estrella
    Jan 2, 2026
    1.0
    Worst mcdonald ever. Everytime I buy something, there is always an issue, long wait, rude managers. Even for a one item order, worst experience always. Refused to give the order and when they finally "found" it, it was too late and refused to give me my refund, so rude over the phone and hang up on me just for asking for the refund.
  • SS
    saschreiberII
    Dec 18, 2025
    1.0
    *If other food delivery people have a rude experiences during the day at McDs please file a complaint both with McDs headquarters and your food delivery service. I second what was said by Seth. The two women that manage the restaurant during the day were incredibly rude to me as a door dasher. When I tried to give an explanation they stated, you can leave, we'll just block you then as I was leaving they were talking a bunch of trash about me. I've heard and seen them be rude to customers as well. Look, we're all just trying to get by right now. Maybe some better people skills for someone that works in this industry would be a good thing for them. Actually talk to your customers instead of fight them at every move. Door dash will be filing a complaint on my behalf and I will not be blocked. A little niceness and a little conversation can go a long way.
  • TL
    Tayler Leach
    Nov 22, 2025
    1.0
    This is the absolute worse McDonald experience I have ever had. In addition to the long wait. They couldn’t get the order correct when we placed it (how does someone hear “2 cheeseburger kids meals” when we ordered an “4 piece chicken nugget kids meal”) and then they tried to give us the wrong order at the window. Additionally they had 4 people staring at us at the pick up window who had the audacity to be rude when WE informed THEM that there had been no one to take our payment at the first window and we still needed to pay.What a disorganized mess and definitely fails to live up to the standards of McDonald’s. Gone down drain since management change. I’ll be taking my business elsewhere.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's in Fergus Falls?

McDonald's in Fergus Falls is open daily from 6:00 AM to 11:00 PM.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open every day from 6:00 AM to 11:00 PM.