McDonald's

3.4
1260 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2085 College Way, Fergus Falls, MN
56537, United States

Hours

Reviews

3.4
1,260 reviews
5 stars
406
4 stars
261
3 stars
241
2 stars
130
1 star
222

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, with many waiting excessively long for their orders.

Staff Behavior

Several reviews highlighted rude and unhelpful staff interactions, leading to negative customer experiences.

Food Quality

Food quality was inconsistent, with complaints about cold items, incorrect orders, and unsanitary practices.

Cleanliness

The restaurant's cleanliness was often criticized, with reports of unsanitary conditions and lack of basic supplies.

Customer Experience

Overall customer experiences varied widely, with some praising friendly service while others reported significant dissatisfaction.
  • TL
    Tayler Leach
    2 days ago
    1.0
    This is the absolute worse McDonald experience I have ever had. In addition to the long wait. They couldn’t get the order correct when we placed it (how does someone hear “2 cheeseburger kids meals” when we ordered an “4 piece chicken nugget kids meal”) and then they tried to give us the wrong order at the window. Additionally they had 4 people staring at us at the pick up window who had the audacity to be rude when WE informed THEM that there had been no one to take our payment at the first window and we still needed to pay.What a disorganized mess and definitely fails to live up to the standards of McDonald’s. Gone down drain since management change. I’ll be taking my business elsewhere.
  • DC
    Dwayne Chevalier
    Oct 21, 2025
    3.0
    Used the drive thru. Regular for McDs
  • SL
    Seth Lutticken
    Oct 17, 2025
    1.0
    The Laura Maria lady on day shift who has worked there forever is literally BEGGING to be fired. Seeing the way she talks to customers and doorsash employees is insane. Walked in today to order at the kiosk, a lady was in front of us trying to order and it appeared to be working just fine. Then, Laura Maria comes out chewing the lady out about how the kiosk is "rebooting" and we should know that because of some blinking light. We dont work at McDonald's, so how would anyone know that? But its her nastiness that just disgusts me. We walked out with several other people, and honestly will not be back as long as that woman works there.
  • MC
    Murray Clarke
    Oct 15, 2025
    2.0
    Super slow service, food was meh. Won't be back to this location.
  • JA
    Jaime Ahlers
    Oct 11, 2025
    1.0
    8pm on a Sat night. Took over 30 min for a 2 cheeseburger meal. We could clearly see the food sitting there, waiting to be bagged. Fries were barely warm. Manager claimed short staffing, but saw several people back there. No reason to take over 30 min to put food in a bag. Several people walked out, several drove away from drive thru.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's in Fergus Falls?

McDonald's in Fergus Falls is open daily from 6:00 AM to 11:00 PM.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open every day from 6:00 AM to 11:00 PM.