Mixed reviews on customer service, with some praising friendly staff while others reported rude behavior and mistakes with orders.
Food Quality
Inconsistent food quality noted, with some customers enjoying their meals while others received cold or improperly prepared items.
Efficiency
Service speed is a common concern, with many customers experiencing long wait times and slow service, particularly during busy hours.
Cleanliness
Some reviews mentioned cleanliness issues, including dirty counters and unsanitary conditions.
Overall Experience
While some customers had positive experiences, others expressed disappointment, particularly regarding order accuracy and staff attitude.
MM
Mary
Nov 30, 2025
5.0
This is a late review, but this DQ left a lasting beautiful memory for me. I ordered an ice cream cake for Father's Day a year ago, as a way for me to announce my pregnancy to my family, and the cake was so beautiful, and the staff was so sweet to me. I was just thinking of that day and remembered I should have thanked them! Thank you.
KT
Kurtis Trout
Nov 23, 2025
1.0
Forgot whip cream and toast and charged me 2 dollars more for a large malt they forgot whip cream on and and forgot my fork
NS
Nora Sexton
Nov 21, 2025
1.0
Told me i couldnt cancel my order because “they had already made it” also lied and said they were fully out of hravy just because they had already thrown it away ( a whole hour before closing) and didn’t want to make more. Absolutely terrible establishment and rude workers. How are you gonna tell me im required to pay for it with MY own money when you didnt even have what i asked for… terrible customer service
SB
Sam Beuch
Nov 15, 2025
5.0
Staff always working hard and they’re incredibly efficient. Great community business!
JM
Jake Malm
Nov 10, 2025
1.0
Worst Dairy Queen in the state. Run by High School kids who have zero care.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill in Farmington serve?
They serve soft-serve ice cream, signature shakes, classic burgers, and fries.
What are the operating hours of Dairy Queen Grill & Chill in Farmington?
The restaurant is open every day from 10:00 AM to 9:00 PM.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, this location includes a drive-thru for customer convenience.
Is Dairy Queen Grill & Chill family-friendly and suitable for children?
Yes, the location is family-friendly and welcomes children.
Does the Dairy Queen Grill & Chill in Farmington have seating available?
Yes, there is seating available at this location.
Is there a restroom available at the Dairy Queen Grill & Chill in Farmington?
Yes, the restaurant has restroom facilities for customers.
Where is Dairy Queen Grill & Chill located in Farmington?
It is located at 705 Willow St, Farmington, MN 55024-1147, USA.
Are there any nearby attractions or services close to Dairy Queen Grill & Chill in Farmington?
Nearby places include Farmington Car Wash, Holiday Stationstores, and Farmington Efficiency Inn which could be useful for car services or accommodations before or after your visit.
Where can I find automotive services near Dairy Queen Grill & Chill?
Nearby automotive services include Farmington Car Wash, Blue Rhino Propane Exchange, U-Haul Neighborhood Dealer, and Napa Auto Parts.
Are there any nearby dining options or entertainment venues around Dairy Queen Grill & Chill?
Nearby dining options and entertainment include Carbone's Pizza & Sports Bar, Farmington Carbones, The Lanes Bar & Grill, and Farmington Lanes bowling alley.