Jimmy John's

Reviews

• AA

  alicia

  4 days ago
  1.0
  Honestly blows my mind how immature and unprofessional the managers are. the food is great but the service is the worst I’ve EVER seen. I genuinely don’t know how the employees can put up with such a child for a manager. I’m Not sure what this woman’s name is but she’s not fit to be a manager or in any type of position for this job. I love Jimmy John’s but yall need to do better.
• BT

  Bobbiet'ta Thomas

  Mar 31, 2026
  5.0
  Tonight the Manager,I believe she said her name was Latavia..Sorry if im way off about your name, any how She just provided the BEST CUSTOMER SERVICE ever.The 2 young men working with her are also outstanding employees. My sister did an online order and an hour later still hadn't showed up.She called the location and the young lady issued her a credit. We ended uo going to Jimmy's and just ordered our food and this young lady really turned a bad experience into a major positive. She didn't make any excuses, she apologized, they made our food,she had a smile the entire time and literally made us forget we were annoyed about having to come pick food up. If everyone treated one another like this the world would be a greater place! These guys are awesome, thanks for the positive interaction.
• TT

  Tonya T.

  Jan 5, 2026
  1.0
  Ordered my food at 12:27pm it arrived at 1:30 and im just down the street 7 min away and the driver forgot my drink wow jimmy johns has really went down you pay all this money plus tip and the service is horrible
• SS

  Sharon

  Dec 3, 2025
  3.0
  Delicious but expensive!
• HL

  haley L

  Nov 1, 2025
  1.0
  the employees at this store really seem to hate their lives and despise customers even more! Really really poor customer service. Anytime I’ve been here for a PICK UP order mind you, I revive the nastiest looks and treatment from these people. It’s like an inconvenience for them! DO BETTER