Customer Service
Feedback indicates a significant number of customers experienced rude or unhelpful service from staff, leading to frustration and dissatisfaction.
Delivery Issues
Many reviews highlight consistently long delivery times, often exceeding an hour, which contradicts the brand's promise of 'freaky fast' service.
Food Quality
Several customers reported issues with food freshness and incorrect orders, with some expressing concerns about food safety.
Cleanliness
While some customers noted cleanliness in the restaurant, others reported unsanitary conditions, particularly regarding the bathroom.
Mixed Experiences
Despite negative feedback, some customers praised the quality of the sandwiches and the speed of service during less busy times.