Business Details
About
Sandwich Restaurant
Location
Hours
Reviews
3.3
231 reviews
5 stars
91
4 stars
40
3 stars
17
2 stars
10
1 star
73
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant number of customers experienced rude or unhelpful service from staff, leading to frustration and dissatisfaction.
Delivery Issues
Many reviews highlight consistently long delivery times, often exceeding an hour, which contradicts the brand's promise of 'freaky fast' service.
Food Quality
Several customers reported issues with food freshness and incorrect orders, with some expressing concerns about food safety.
Cleanliness
While some customers noted cleanliness in the restaurant, others reported unsanitary conditions, particularly regarding the bathroom.
Mixed Experiences
Despite negative feedback, some customers praised the quality of the sandwiches and the speed of service during less busy times.
- TTTonya T.Jan 5, 20261.0Ordered my food at 12:27pm it arrived at 1:30 and im just down the street 7 min away and the driver forgot my drink wow jimmy johns has really went down you pay all this money plus tip and the service is horrible
- SSSharonDec 3, 20253.0Delicious but expensive!
- HLhaley LNov 1, 20251.0the employees at this store really seem to hate their lives and despise customers even more! Really really poor customer service. Anytime I’ve been here for a PICK UP order mind you, I revive the nastiest looks and treatment from these people. It’s like an inconvenience for them! DO BETTER
- BGBritney GardnerOct 20, 20255.0The gals were so kind and patient, she handed my daughter her sub before my son finished his order. Wow! And they talked with my kids and were so polite. Perfectly made sammies too.
- JVJoe VogelSep 27, 20255.0This location is usually on top of things