McDonald's

3.6
565 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
770 Excelsior Blvd, Excelsior, MN
55331, United States

Hours

Reviews

3.6
565 reviews
5 stars
223
4 stars
123
3 stars
90
2 stars
41
1 star
88

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, incorrect orders, and poor customer service experiences.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold fries, poorly assembled burgers, and stale items.

Cleanliness

While some customers noted cleanliness, others reported dirty tables and unsanitary conditions.

Management Concerns

Several reviews mentioned issues with management, including rudeness and lack of support for staff.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and enjoyed their meals.
  • CG
    C G
    Oct 27, 2025
    1.0
    Every time I come to McDonald's for the monopoly they never have any play peaces they always say they are out what a scam
  • DD
    Danyl
    Oct 7, 2025
    1.0
    It is October 7th, 3:30 pm, we went for a late lunch, ordered inside. First of all the service was slow, and now that they have the kiosk, employees don't bother with niceties. Honestly, this was the worst food we ever received from this location. It was so bad that I will never return. Ice cream cones are being advertised but don't bother because their machine is broken- again/ still. I ordered half sweet, half unsweetened and got just unsweetened. Our burgers were thrown together so poorly that only half of the sandwiches had sauce and the rest was oozing out the side! My fish was not fresh, worst I ever had, and I had to put it together again (2 patties). Same for the Big Mac. Fry oil is old. The spicy chicken wrap had so much sauce that it soaked the tortilla and fell apart. Why is this location even open? Needs a face lift and new management. Just horrible.
  • RO
    Red Onslaught
    Sep 21, 2025
    1.0
    I placed online order for breakfast and they charged me but refused to serve me because I was there at 10:35 and never refunded the money. So they like to rob from you.
  • BP
    Blight Pain
    Aug 13, 2025
    5.0
    The place is very clean, the staff is very friendly. There's a lot of parking even for big trucks so they can stop for a quick bite.
  • BD
    Brian Ditton
    Jul 30, 2025
    5.0
    Had a small mishap with not getting the right items. Advised the staff and they were very quick to respond and ensured I got the right food. Even upgraded me from a medium to a large fry for the trouble!! Fantastic workers.

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's in Excelsior, MN is open from 5:30 AM to 11:00 PM Monday through Thursday and Sunday, with slightly shorter hours on Friday and Saturday closing at 10:30 PM.

Does this McDonald's offer drive-thru service and what are its hours?

Yes, drive-thru is available daily, opening at 5:30 AM, closing at 11:00 PM Monday through Thursday and Sunday, and open until midnight on Friday and Saturday.