Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Elk River Subway® Restaurant at 18170 Zane Ave NW brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Customer experiences with service quality varied significantly, with some praising friendly and efficient staff while others reported rude behavior and slow service.
Food Quality
Many customers expressed dissatisfaction with the quality of their sandwiches, citing issues like incorrect orders, insufficient toppings, and stale bread.
Order Accuracy
Numerous reviews highlighted problems with order accuracy, including missing items, incorrect sandwich sizes, and issues with online orders.
Cleanliness
The cleanliness of the location received mixed feedback, with some customers noting improvements while others reported unsanitary conditions.
Pricing Concerns
Several customers felt that the prices were too high for the quality of food received, leading to dissatisfaction.
BJ
Brett Jared
Feb 14, 2026
1.0
DoorDash didn’t actually allow us to order from the app so we had to go to the Subway app to order. We got our sad order of just the meats and barely any of the toppings or sauce on both sandwiches. The tuna club we got had barely anything on one half of the sandwich. All they offered us was some coupons for the mistake. Would rather just leave this review and pick up from a location that will I know will do it right. The location in Ramsey is way better never had issues but unfortunately I don’t pick the restaurant on the app. Again will be picking up from Ramsey from here on.
RC
Raven Crypt
Jan 16, 2026
5.0
I come here quite frequently and the ladies who work mornings are always helpful and they make the subway experience worth waiting in line. I have come in the evening and I can’t say the same for the night crew half the time they are sitting in lobby while one person is doing all the work or they are simply rude. They hardly wear hats and I’ve switched to going just in the mornings I asked about the sub club and the protein pockets and the guys couldn’t tell me anything . But I asked the ladies that are always there and they gave me a rundown on it in a polite manner. Shout out to the assistant and the two ladies that are always with her you guys make me believe that good workers exist
FF
Finnesota
Dec 19, 2025
5.0
I order for delivery's from this location frequently through the subway app when I am at work and they are top notch 👌 Door dash drivers have been forgetting my drinks recently, and only one veer went back to get my drinks while the others said tough luck. The folks at Subway helped me get the Orange juice from my last order with my order today and i am super grateful for that 💜
Keep up the awesome work and thank you again!
GG
G
Oct 25, 2025
1.0
Sandwiches seem to have been made by someone who has never had a sandwich before. Unless they like them soggy is sauce?
RD
Raven Danger
Oct 2, 2025
5.0
Was at this location yesterday around 3pm and the ladies that were working were super nice even though the lady in front of me was really rude. She asked for a 6in the lady pulls one out, the lady in front of me rudely states that she doesn’t want a kid sandwich and would like to see the difference so the employee pulls out three different sizes and as someone who has worked at a subway in the past I could see the difference anyway the worker then politely explains the difference between the sandwiches then proceeds to follow the customers request cuts a new 6inch then gets told she rather have a footlong so the worker makes the food and was polite the entire time I love this location.
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