Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Elk River Subway® Restaurant at 18170 Zane Ave NW brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughAvailable
Location
Hours
Reviews
3.8
334 reviews
5 stars
162
4 stars
64
3 stars
35
2 stars
16
1 star
57
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences vary widely, with some praising friendly and efficient staff while others report rudeness and poor service.
Food Quality
Many customers express dissatisfaction with the quality and preparation of sandwiches, including issues with soggy bread, incorrect sizes, and missing ingredients.
Order Accuracy
Numerous complaints about incorrect orders, including wrong sandwich types and missing items, indicate a significant issue with order accuracy.
Cleanliness and Environment
While some reviews commend the cleanliness and organization of the store, others mention unsanitary conditions and a lack of fresh ingredients.
Pricing Concerns
Customers frequently mention high prices and dissatisfaction with value, particularly regarding portion sizes and the cost of meals.
- GGGOct 25, 20251.0Sandwiches seem to have been made by someone who has never had a sandwich before. Unless they like them soggy is sauce?
- RDRaven DangerOct 2, 20255.0Was at this location yesterday around 3pm and the ladies that were working were super nice even though the lady in front of me was really rude. She asked for a 6in the lady pulls one out, the lady in front of me rudely states that she doesn’t want a kid sandwich and would like to see the difference so the employee pulls out three different sizes and as someone who has worked at a subway in the past I could see the difference anyway the worker then politely explains the difference between the sandwiches then proceeds to follow the customers request cuts a new 6inch then gets told she rather have a footlong so the worker makes the food and was polite the entire time I love this location.
- RJRaven JonesOct 2, 20255.0I went to this location for lunch and they were busy but the three ladies that were handling the rush did an amazing job they were fast and efficient one was making the sandwiches the second one was finishing them up and the third one was ringing and I’ve seen a rush go so smooth. They definitely had great communication and teamwork 10/10 would recommend
- JLJasmine LehmanOct 1, 20251.0Every single time I go to this subway location something is wrong with my sandwich. The last time my bread was completely falling apart and they were gonna give it to me that way!! I had to say something to get it fixed and then this time. They tried giving me almost the size of a kids meal sandwich when I asked for a 6 inch. When I spoke up about it she grabbed a pre cut kids sandwich to try and show me it was more than that. Mind you I go to subway damn near everyday and get a 6 inch from all kinds of locations and only this one I’ve had this many issues with. She was rude and refused to cut me a new 6 inch so I ended up having to buy a footlong. After seeing the footlong you could easily tell that other sandwich was in fact not half of a footlong. They always half ass the sandwiches even though there wasn’t anyone behind me. I am not gonna be paying $10 for a 6 inch that isn’t even the right size and is made poorly. Last time I ever go to elk river subway on Zane st I wouldn’t recommend it and if you do make sure you know how to speak up for urself because they don’t care enough to just make it correctly.
- SAShawn AndersonSep 29, 20251.012 TIMES THEY HAVE. CHARGED MY CARD AND HANDED THE WRONG FOOD OUT STIP HIRING TEENAGERS WITH 0 WORK ETHIC
Frequently Asked Questions About Subway
Where is the Subway restaurant located in Elk River, MN?
The Subway restaurant is located at 18170 Zane Ave NW, Sherburne, Elk River, MN 55330.
What are the operating hours of this Subway location?
The Subway is open Monday to Tuesday from 8:30 AM to 9:30 PM, Wednesday from 8:00 AM to 9:30 PM, Thursday to Saturday from 8:30 AM to 10:00 PM, and Sunday from 9:00 AM to 9:30 PM.
Does this Subway offer pickup and delivery services?
Yes, this Subway location offers both in-store pickup and delivery services.
Can I order Subway food through an app or online for this location?
Yes, you can order quickly and easily using the Subway app or online through their official menu and ordering website.
Does this Subway provide catering services?
Yes, catering services are available to help with any catering needs at this Subway location.
Is dine-in available at the Subway located at 18170 Zane Ave NW?
Yes, this Subway location offers dine-in services as well as drive-thru and takeout options.
What meals are served at this Subway restaurant?
This Subway location serves breakfast, lunch, and dinner.
Which nearby restaurants can I visit around Subway at 18170 Zane Ave NW?
Nearby restaurants include Tono Pizzeria + Cheesesteaks and Noodles & Company, providing options like pizza and noodles for you to explore before or after your Subway visit.
Are there any nearby stores for phone accessories or repairs near this Subway?
Yes, there is a nearby AT&T Store and Batteries Plus Bulbs which offer mobile phone accessories and related services near the Subway location.
What nearby services can I find for shipping or printing near the Subway at 18170 Zane Ave NW?
The UPS Store 5093 and Shred Nations are nearby and provide printing, packing, shipping, and shredding services you might find useful when visiting the area.