Jimmy John's

3.7
256 reviews

About

Sandwich Restaurant

Location

Jimmy John's
18175 Carson Ct, Elk River, MN
55330, United States

Hours

Reviews

3.7
256 reviews
5 stars
128
4 stars
48
3 stars
15
2 stars
14
1 star
51

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and unhelpful management.

Food Quality

Several customers reported issues with food quality, including incorrect orders, soggy bread, and even moldy ingredients.

Speed of Service

While some praised the speed of service, many others experienced long wait times for both in-store orders and deliveries.

Pricing Concerns

Customers frequently mentioned high prices for sandwiches, often feeling that the cost did not match the quality or portion size.

Mixed Experiences

Some customers enjoyed their meals and had positive interactions, but these were overshadowed by a significant number of negative experiences.
  • IN
    Isabella Ness
    Oct 20, 2025
    5.0
    Great Staff
  • MB
    Mia Baken
    Oct 15, 2025
    1.0
    When I received this sandwich, the paper was noticeably more wet. I opened it 2 minutes after receiving the sandwich and noticed that there was water or some types of juice all over the bottom of the bread, so much so that it was soaking into the paper. I bit into it thinking it was mayo but the bread was so soaked in this mysterious juice that it squished and practically melted. Very gross and when I called to let them know I get no compensation what so ever. This was not due to sitting for too long or the grease, it was a random liquid.
  • TB
    Teresa Balboa
    Sep 8, 2025
    2.0
    My bread had mold on it and when I called to report it she said “it didn’t have mold on it, we have never had mold on our bread” i felt brushed off like she was defensive about it
  • CT
    Carl Thornbrugh
    Aug 13, 2025
    5.0
    Walked in placed order then sat at table And had a toasted chicken bacon sandwich with lettuce and tomatoes Had the combo with chips and a mid sized drink. $ 17.00 for toasted sub. Place was not busy .
  • MP
    Matt Peterson
    Jul 26, 2025
    1.0
    I am beyond frustrated with this location and the managers. My wife ordered an unwich because she cant eat gluten and was charged $19. That is outrageous! When I called the managers did nothing to make this right. We will not be going here again.