Dairy Queen Grill & Chill

3.8
624 reviews
Get DirectionsCallWebsite

Business Details

403 Morton Ave, Elk River, MN
55330-2512, United States
(763) 441-1823
https://www.dairyqueen.com/
GoogleFacebookTwitter

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
403 Morton Ave, Elk River, MN
55330-2512, United States

Hours

Reviews

3.8
624 reviews
5 stars
301
4 stars
125
3 stars
57
2 stars
38
1 star
103

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple reviews highlighted slow service, lack of communication, and unprofessional behavior from staff, leading to customer dissatisfaction.

Cleanliness

Customers frequently reported unsanitary conditions, including dirty floors and unkempt dining areas, which negatively impacted their experience.

Food Quality

While some customers enjoyed the food, there were numerous complaints about incorrect orders, low-quality items, and issues with food temperature.

Employee Attitude

Several reviews mentioned unfriendly or rude staff interactions, contributing to a negative atmosphere for customers.

Positive Experiences

Despite the issues, some customers praised specific employees for their friendliness and highlighted enjoyable food items like Blizzards.
  • DD
    Derick DeMars
    Oct 24, 2025
    1.0
    Came to meet someone here and they already bought a blizzard and I was about to, but the owner threatened to call the cops if we didn't leave. I was meeting the guy to sell him a leaf blower, but we were both paying customers, let me buy something before telling me to leave! Bizarre.
  • JD
    Jodi Domencich
    Oct 18, 2025
    2.0
    Generally when I go in for my own personal orders I have little issue but from a doordash point of view I'm very disappointed today. The cashier informed me on arrival the order was being worked on. 10min went by and no word on my order. It wasn't until someone asked where the doordash order was when the cashier stated she had not put it in, which meant a further delay. At the end of the day this affects my time and money for picking up other orders and affects the customer who placed the order. I'm hoping she was just having g a bad day but communication and follow through seemed far off from the norm.
  • AL
    Amy Larson
    Oct 7, 2025
    3.0
    Long wait considering I was one of two people waiting for food.
  • EH
    Ethan Haglund
    Sep 14, 2025
    5.0
    I love the Blizzards there they are Soooooooo good
  • AM
    Alice Mohs
    Sep 7, 2025
    1.0
    4-5 young employees standing at the front, all just talking and not doing anything. I ordered an ultimate blizzard and a chicken strip basket. It was the runniest blizzard I’ve ever had and there was no chocolate in the center. The place smelled dirty, one of the employees even made a comment about how it smelled like a “school lunch room”.
Read more reviews on Google

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill in Elk River, MN serve?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, and DQ Cakes.

What are the operating hours for the Dairy Queen Grill & Chill on Morton Ave?

The Dairy Queen Grill & Chill is open every day from 10:30 AM to 9:30 PM.