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Raku

3.8
(408 reviews)

Business Details

3939 W 50th St, Edina, MN
55424, United States
(952) 358-2588
https://rakumn.com/rakuedina

About

Sushi Restaurant

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

Raku
3939 W 50th St, Edina, MN
55424, United States

Hours

Reviews

3.8
408 reviews
5 stars
195
4 stars
78
3 stars
40
2 stars
28
1 star
67

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous reviews highlighted extremely slow service, with long wait times for food and drinks, often exacerbated by understaffing.

Automatic Gratuity

Many customers expressed frustration over the automatic 18% gratuity added to bills, especially given the poor service they received.

Food Quality

While some customers enjoyed the food, many found it mediocre or not worth the price, with complaints about freshness and portion sizes.

Atmosphere and Cleanliness

Several reviews mentioned a lack of cleanliness and poor atmosphere, including dirty tables and a generally unwelcoming environment.

Mixed Experiences

Despite the negative feedback, some customers had positive experiences with the food and service, indicating inconsistency in overall performance.
  • YL
    YC L
    Dec 25, 2025
    1.0
    Warning: this restaurant will force you to tip at least 18% tip, the bill will come pre filled for you, they don't leave the tip line blank for you to write your own tip amount. What's even crazier is on top of the 18% there is still another blank asking you to give "any additional tip" the service attitude is pretty rude as well. Absolutely do not recommend this place. The guests next table were pretty mad when the owner asked them to pay for extra when they questioned the owner there's only a few pieces left. Never seen all you can eat this petty
  • MZ
    Mark Z
    Dec 25, 2025
    5.0
    Always enjoy Raku. Sushi is consistently well prepared and delicious!
  • GY
    Greg Yoch
    Dec 19, 2025
    5.0
    We order from Raku quite a bit for take-out. One of the main reasons is that we need our orders to be gluten free. They are very careful about it. We appreciate them following specific instructions. Great food and highly recommend!
  • LW
    Linda Wilkinson
    Nov 4, 2025
    5.0
    Went for great happy hour. Wonderful sushi, sake and other beverages. Will definitely be back.
  • JD
    Jackie Dao
    Oct 29, 2025
    1.0
    Worst AYCE Experience. More like ALL YOU CAN WAIT! Only one server for the entire restaurant --expect very long wait times. We were seated and it took about 40 minutes just to get our drinks, and another 30 minutes before we could even place our first order. After that, it took another 30 minutes just to put in a second order. On top of that, there was no mention on the menu that an 18% gratuity is automatically added to the bill. We were only a party of 3. With the automatic gratuity, it felt like the server didn't need to be attentive because she knew she was getting tip regardless. I even pointed that out and asked if they really thought they deserved the tip - she did remove the tip after i complained. The audacity to tip herself even when she knows her service is poor. They know if they didn't automatically include tip no one would tip because the service was gawd awful. How can they expect to run a restaurant on a Friday night with only one server, who also had to handle checkout? The whole experience was so unpleasant that we lost our appetite, and honestly, it felt intentional - as if they wanted customers to give up waiting and eat less. Just a heads-up to anyone planning to visit: expect excessively long wait times to place an order and get your food, automatic gratuity added, and only one overwhelmed server running the entire restaurant. Raku rather be understaffed than to hire more servers! They are greedy! shame on you Raku!

Brand Certified Facts from Raku

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Certified March 01, 2026Yext Knowledge Graph
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