Raku

Reviews

• YL

  YC L

  Dec 25, 2025
  1.0
  Warning: this restaurant will force you to tip at least 18% tip, the bill will come pre filled for you, they don't leave the tip line blank for you to write your own tip amount. What's even crazier is on top of the 18% there is still another blank asking you to give "any additional tip" the service attitude is pretty rude as well. Absolutely do not recommend this place. The guests next table were pretty mad when the owner asked them to pay for extra when they questioned the owner there's only a few pieces left. Never seen all you can eat this petty
• MZ

  Mark Z

  Dec 25, 2025
  5.0
  Always enjoy Raku. Sushi is consistently well prepared and delicious!
• GY

  Greg Yoch

  Dec 19, 2025
  5.0
  We order from Raku quite a bit for take-out. One of the main reasons is that we need our orders to be gluten free. They are very careful about it. We appreciate them following specific instructions. Great food and highly recommend!
• JD

  Jackie Dao

  Oct 29, 2025
  1.0
  Worst AYCE Experience. More like ALL YOU CAN WAIT! Only one server for the entire restaurant --expect very long wait times. We were seated and it took about 40 minutes just to get our drinks, and another 30 minutes before we could even place our first order. After that, it took another 30 minutes just to put in a second order. On top of that, there was no mention on the menu that an 18% gratuity is automatically added to the bill. We were only a party of 3. With the automatic gratuity, it felt like the server didn't need to be attentive because she knew she was getting tip regardless. I even pointed that out and asked if they really thought they deserved the tip - she did remove the tip after i complained. The audacity to tip herself even when she knows her service is poor. They know if they didn't automatically include tip no one would tip because the service was gawd awful. How can they expect to run a restaurant on a Friday night with only one server, who also had to handle checkout? The whole experience was so unpleasant that we lost our appetite, and honestly, it felt intentional - as if they wanted customers to give up waiting and eat less. Just a heads-up to anyone planning to visit: expect excessively long wait times to place an order and get your food, automatic gratuity added, and only one overwhelmed server running the entire restaurant. Raku rather be understaffed than to hire more servers! They are greedy! shame on you Raku!
• GD

  Goode Daoheuang

  Oct 28, 2025
  1.0
  I was in town visiting family and we stopped in for all you can eat (AYCE) after being picked up from the airport. The experience was a nightmare.. it took about an hour for the server to take our order. And waited even longer a a simple order of wine. I had to ask her again for it when she finally came over. The food was not good quality. And they were very slow to bring out the food. We only got to order 3 times. They purposely take their time so that they can make money without actually giving any food. Do not call it all you can eat if you are going to hold back on the food. And I found it very odd that there was only one server on a Friday night. On top of poor service and lack of food and bad quality for what we paid, they also added 18% tip for themselves. The audacity of them, when they didn’t even do anything to deserve a tip. Shame on you Raku for being so greedy that you don’t hire staff, providing poor quality food and holding out on the food, poor customer service and to tip yourself. Never again will I go back to that restaurant even if I was dying of starvation and this was the only restaurant in town. Perhaps you need to go check out Kyoto and learn from them

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