Jimmy John's

3.7

221 reviews

Business Details

Sandwich Restaurant

Jimmy John's

5128 Edina Industrial Blvd, Edina, MN

55439, United States

Monday10:30 AM - 9:00 PM

Tuesday10:30 AM - 9:00 PM

Wednesday10:30 AM - 9:00 PM

Thursday10:30 AM - 9:00 PM

Friday10:30 AM - 9:00 PM

Saturday10:30 AM - 9:00 PM

Sunday10:30 AM - 9:00 PM

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3.7

221 reviews

5 stars

108

4 stars

3 stars

2 stars

1 star

AI-generated from recent customer reviews

Numerous customers reported poor service, including rude staff, long wait times, and disorganization during busy hours.

While many enjoyed the food, there were complaints about incorrect orders and inadequate ingredients.

Customers frequently experienced delays with delivery, often waiting over an hour for their orders.

Several reviews highlighted unprofessional behavior from staff, contributing to a negative customer experience.

Some customers had positive experiences with friendly staff and good food, but these were overshadowed by the overall negative feedback.

EB
Eric Bruggemann
Nov 1, 2025
1.0
Terrible employees and expensive food. Stood for 5 minutes acknowledged because they were only working on online orders. Go elsewhere.
AM
Andrew Moore
Sep 15, 2025
5.0
Good Stuff.
CM
Chris Mohler
May 25, 2022
5.0
Fast, Friendly Service!
GH
Gracie Hanson
Aug 24, 2019
1.0
Service was terrible.
MW
Max Wolf
Aug 12, 2018
1.0
After we ordered our meal we were told there was no guacamole and we had to wait 15 minutes. We asked for our money back and were told that we were being dramatic. This is all after we had to wait 10 minutes to place an order. After all that the order was incorrect. Everything about this place has gone downhill, even though it's close to home we started going to Milios and Erbert & Gerberts. The employee in particular had dark hair and glasses and a really bad attitude.