Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
3.8
850 reviews
5 stars
413
4 stars
176
3 stars
89
2 stars
40
1 star
132
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including long wait times, incorrect orders, and unresponsive staff.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold items, incorrect orders, and poorly made Blizzards.
Cleanliness
Several customers noted unsanitary conditions in the dining area and bathrooms, contributing to a negative experience.
Staff Attitude
Feedback indicated a lack of friendliness and professionalism among staff, with some customers feeling ignored or disrespected.
Positive Experiences
Despite the negative feedback, some customers praised specific employees and noted good experiences with food and service.
- MSMike SmithOct 24, 20252.0The new automated ordering system is as much fun as calling the doctor, or your ISP. Those things I need to deal with. DQ I do not. AI doesn't need to be everywhere. Please stop.
- TSTaylor SteffenOct 23, 20251.0The new AI drive through ordering system is horrible. It's frustrating to have to repeat myself several times and it still got my very simple order wrong.
- SNSyed NewajOct 16, 20253.0Food was mediocre. The chicken tenders had a strange breading that tasted peppery but also dry and floury as well. The cheese curds are decent, especially because they were warm. Service was weird, the drive-thru was voiced by AI, which was a weird experience, but also the drive-thru attendant didn't say anything, he just hold out his hand, the card, or the food silently, and if I wasn't paying attention to him he wouldn't say "here you go" or something, he just stood there holding it.
- EVErik VSep 30, 20251.0This automated order system is terrible. They didn't get my complete order and the line took forever because they were fixing things on the fly. Good on the real people working but the AI has to go.
- MNMo NoSep 18, 20255.0Finally! When a customer pays for a Lil extra... give them a Lil extra. Good job tonight guys
Frequently Asked Questions About Dairy Queen Grill & Chill
What types of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers classic soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, Chicken Strip Baskets, and DQ Cakes.
What are the operating hours for Dairy Queen Grill & Chill in Edina, MN?
The Dairy Queen Grill & Chill is open daily from 10:00 AM to 10:00 PM, with special holiday hours on select dates.
Is Dairy Queen Grill & Chill in Edina family-friendly and accessible?
Yes, the location is family-friendly and provides amenities such as booster seats, high chairs, wheelchair accessibility, restrooms, outdoor seating, and free WiFi.
Does Dairy Queen Grill & Chill have drive-thru service?
Yes, this Dairy Queen location offers drive-thru service for convenient ordering and pickup.
Can I order online or via a mobile app for Dairy Queen Grill & Chill?
Yes, you can order online for pickup through their website, and there is also a Dairy Queen app that offers exclusive deals and mobile ordering with rewards.
Is there outdoor seating available at the Dairy Queen Grill & Chill on Normandale Blvd?
Yes, outdoor seating is available for customers who prefer to dine outside.
Which nearby restaurants can I visit around Dairy Queen Grill & Chill?
Nearby restaurants include Godfather's Pizza Express, TGI Fridays, Burger King, and Domino's Pizza, offering a variety of dining options.
Are there coffee shops near Dairy Queen Grill & Chill where I can grab a drink?
Yes, Caribou Coffee and Starbucks are nearby if you're looking for coffee or tea options before or after your meal.
Where can I find gas stations or convenience stores near Dairy Queen Grill & Chill?
Circle K and Shell gas stations with convenience stores are close by, convenient for refueling and quick stops when visiting Dairy Queen.
What is the address and contact number for Dairy Queen Grill & Chill in Edina?
The address is 7700 Normandale Blvd, Edina, MN 55439-3139, and the phone number is +1 952-405-9427.