Caribou Coffee

Reviews

• MD

  Michele D

  Oct 22, 2025
  5.0
  Abby W is awesome. She does a brilliant job of seeing to your good experience. She offers impeccable care and service, is patient and very thoughtful, and has a beautiful smile that she flashes to bring you joy. Thank you, Abby, for brightening my morning!!
• JT

  Jeanne Tuvey

  Sep 10, 2025
  5.0
  Staff was very helpful. T h ey were our of carriers but improvised so I was able to carr my 4 cups without problem
• RJ

  Robert Jones

  Sep 5, 2025
  2.0
  If you plan on spending time in a coffee shop, I would recommend going somewhere else. Every time I come in, without exception, there is an individual with a massive shopping cart full of foul-smelling garbage in the center of the seating area. It's really a shame because the baristas there are very nice and do a great job. I hope management can do their part and fix this to do justice to the people who enjoy coming here.
• CT

  Cathy Theisen

  Aug 25, 2025
  5.0
  The manager Connor was a delight! The service was great all around!
• AF

  Amanda F.

  Aug 18, 2025
  1.0
  I can't believe I'm typing this up about a Caribou Coffee. Not sure if I went in on training day or something but the experience was just awful. After placing my order, just two drinks, I waited for close to 15 minutes while other orders that were placed after mine were filled and customers sent on their way. I would not have minded the wait except that the entire time I was waiting, the two young baristas spent joking around and complaining about only having one blender for all the orders they were taking. Unfortunately, during their joking around, one mentioned that there were more blenders in the back ready to be used but that would require one of the two to go and get one. Of course, neither one wanted to go and grab one. When I asked about my order after 15 minutes, I was told, "Oops. We'll get right on that." In the 15 minutes that I was waiting, I heard no less than 3 other customers grumble about their online orders not being ready yet, one of which had been placed more than 20 minutes earlier. At one point, another customer came in one door, saw the line of customers waiting for orders and walked out the opposite door after asking one of us in line how long we had been waiting. To put the icing on the cake, when my order was finally ready, both drinks were absolutely horrible and undrinkable. You know the coffee has to be bad when my wife, an avid coffee drinker, dumps hers down the sink. Never again will we visit this Caribou. Every other Caribou we've been to has been great but this one on York Ave. in Edina has some work to do.

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