McDonald's

Reviews

• DH

  Dustin Haning

  Apr 4, 2026
  1.0
  This is the only McDonald’s I’ve ever been to with no napkins anywhere, and they never include them with your order. I’ve been here multiple times because my son likes the playground, and every time I have to go stand in line while my food gets cold to ask for freaking napkins. Why can’t they just leave napkin dispensers out like every other McDonald’s on earth? I can’t believe the couple cents they save on napkins by guarding them behind the counter is worth the frustration for customers. If they would at least give you napkins with your food it wouldn’t be so bad, but they never do. I hate going to this McDonald’s.
• DC

  Daniela Cadena

  Mar 25, 2026
  1.0
  Mal servicio no saludan a la gente al dar la orden
• BS

  Brenda Schaubschlager

  Feb 21, 2026
  1.0
  I placed a mobile order through the McDonald’s app and was charged right away. My son went to pick it up, and they told him they had stopped serving breakfast and couldn’t give us the food even though the order had already gone through and we paid for it. Since I wasn’t there, I called the store to ask about getting a refund. The person who answered barely let me explain what happened, kept interrupting me, and had a really rude attitude. He told me they don’t handle refunds and that I needed to contact DoorDash. I explained I ordered directly through the McDonald’s app, not DoorDash, but he kept repeating that they couldn’t help. He just said I’d be reimbursed without a good explaining. At this point, I don’t even know if I’m getting my money back or how that’s supposed to happen. When I told him his customer service was unacceptable, I asked if he was the manager and he said yes! Followed by “have a good day” and hung up on me. It’s frustrating enough to be charged for food you never received, but the way this was handled made it worse. Customers shouldn’t be left confused about their refund and spoken to with that kind of attitude. Especially by a manager.
• ZM

  Zach Moisant

  Feb 5, 2026
  1.0
  Wouldnt know how the food is, they dont understand what fast food means. Got tired of waiting so I left without anything
• JC

  Joan Cronson

  Feb 2, 2026
  5.0
  We use the mobile app and it speeds up service. We got hotcakes, hash browns and a sausage patty. Everything was hot and delicious. Good job to the Eden Prairie location near the mall.

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