Wendy's

3.6
869 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
8395 Flying Cloud Drive, Eden Prairie, MN
55344, United States

Hours

Reviews

3.6
869 reviews
5 stars
309
4 stars
223
3 stars
138
2 stars
70
1 star
129

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, particularly during night shifts, leading to negative experiences.

Order Accuracy

Many customers reported issues with incorrect orders and missing items, contributing to dissatisfaction.

Food Quality

Several reviews mentioned food being served cold, improperly cooked, or not meeting expectations, impacting overall satisfaction.

Cleanliness

Customers noted unsanitary conditions in the restaurant, including dirty restrooms and greasy floors.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their helpfulness and enjoyed the food quality on certain occasions.
  • EM
    Elsa Martinez
    1 day ago
    1.0
    Very, very bad. The woman who served me on Sunday night, the 11th, didn't give me fresh food as I requested. When I went back to the window to tell her it was cold, she got incredibly angry. I'm never going back there again.
  • RB
    Ruben Borjasramos
    Jan 5, 2026
    3.0
    The only complaint the drive thru lady was rude and gave the wrong chilli sauce that I got charged for
  • AK
    Ashlei Kraemer
    Jan 1, 2026
    5.0
    Fast service, friendly staff, food was exactly what we ordered. Frosty are still #1
  • PW
    Pine Wine
    Dec 30, 2025
    5.0
    The employees are *so* nice! The atmosphere isn't bad, it's Wendy's! But it's not a cozy Cafe. Definitely come here. The people are so nice.
  • JL
    Jason Lin
    Dec 23, 2025
    1.0
    Middle aged lady working in the evening told me my free chicken sandwich voucher was only valid on the date displayed on the punchcard. (I’ve redeemed it multiple times outside of the date, even by the manager). Voucher clearly states one use per week. Canceled the rest of my order after being treated rudely. Very abrasive person to be working in customer service.

Frequently Asked Questions About Wendy's

Is 414 Eden Prairie Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-through at Wendy's in Eden Prairie?

The drive-through is open from 6:30 AM to 1:00 AM Monday through Saturday, and from 7:00 AM to 1:00 AM on Sunday.