Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted rude and unhelpful staff, particularly during night shifts, leading to negative experiences.
Order Accuracy
Many customers reported issues with incorrect orders and missing items, contributing to dissatisfaction.
Food Quality
Several reviews mentioned food being served cold, improperly cooked, or not meeting expectations, impacting overall satisfaction.
Cleanliness
Customers noted unsanitary conditions in the restaurant, including dirty restrooms and greasy floors.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their helpfulness and enjoyed the food quality on certain occasions.
EM
Elsa Martinez
1 day ago
1.0
Very, very bad. The woman who served me on Sunday night, the 11th, didn't give me fresh food as I requested. When I went back to the window to tell her it was cold, she got incredibly angry. I'm never going back there again.
RB
Ruben Borjasramos
Jan 5, 2026
3.0
The only complaint the drive thru lady was rude and gave the wrong chilli sauce that I got charged for
AK
Ashlei Kraemer
Jan 1, 2026
5.0
Fast service, friendly staff, food was exactly what we ordered. Frosty are still #1
PW
Pine Wine
Dec 30, 2025
5.0
The employees are *so* nice!
The atmosphere isn't bad, it's Wendy's! But it's not a cozy Cafe.
Definitely come here. The people are so nice.
JL
Jason Lin
Dec 23, 2025
1.0
Middle aged lady working in the evening told me my free chicken sandwich voucher was only valid on the date displayed on the punchcard. (I’ve redeemed it multiple times outside of the date, even by the manager). Voucher clearly states one use per week. Canceled the rest of my order after being treated rudely. Very abrasive person to be working in customer service.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-through at Wendy's in Eden Prairie?
The drive-through is open from 6:30 AM to 1:00 AM Monday through Saturday, and from 7:00 AM to 1:00 AM on Sunday.
Does this Wendy's location offer delivery and takeout options?
Yes, delivery and takeout are available at the Eden Prairie Wendy's. You can order via the Wendy's app or the website order.wendys.com.
Is breakfast served at the Wendy's in Eden Prairie?
Yes, this location serves breakfast including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
What payment methods are accepted at this Wendy's?
This Wendy's accepts American Express, cash, Discover, MasterCard, and Visa.
How can I contact the Wendy's at 8395 Flying Cloud Drive for questions or feedback?
You can call (952) 222-5638 or contact the Wendy's Customer Care team via their live chat or feedback form on their website.
Where can I find the menu and pricing for this Wendy's location?
Menu and pricing info can be found on their official menu website https://menu.wendys.com and on the order site https://order.wendys.com.
Are there other fast food restaurants near this Wendy's?
Yes, nearby fast food options include Taco Bell, Chick-fil-A, and Five Guys, all within close distance for additional dining choices.
What automotive services are located near the Wendy's at Flying Cloud Drive?
Nearby automotive services include Tires Plus Total Car Care, Safelite AutoGlass, Tires Plus, and Youngstedts Eden Prairie Tire and Auto Service, which can be convenient for vehicle needs while you visit Wendy's.
Are there medical facilities near Wendy's where I could go before or after dining?
Yes, nearby medical facilities include HealthPartners Dental Clinic, Park Nicollet Clinic, Eden Prairie Rehabilitation, and TRIA Physical Therapy at Park Nicollet Clinic Eden Prairie for medical and dental care needs.
Does this Wendy's location have a casual dress code?
Yes, the dress code at this Wendy's location is casual.