Dairy Queen Grill & Chill

3.4
845 reviews
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Business Details

16340 Terry Pine Dr, Eden Prairie, MN
55344-2107, United States
(952) 906-2005
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
16340 Terry Pine Dr, Eden Prairie, MN
55344-2107, United States

Hours

Reviews

3.4
845 reviews
5 stars
311
4 stars
151
3 stars
115
2 stars
84
1 star
184

What are people saying?

AI-generated from recent customer reviews

Service Speed

Numerous customers reported extremely slow service, particularly in the drive-thru, with wait times often exceeding 30 minutes.

Staff Performance

While some employees received praise for their friendliness and helpfulness, others were criticized for rudeness and incompetence.

Food Quality

The quality of food was inconsistent, with some customers enjoying their meals while others reported issues such as incorrect orders and unsatisfactory freshness.

Cleanliness

Several reviews mentioned cleanliness issues within the restaurant, particularly with the floors and tables.

Customer Experience

Overall customer experiences varied widely, with some enjoying their visits due to friendly staff and good ice cream, while others expressed frustration over long waits and poor service.
  • CB
    Carmen Bernardino-Lopez
    4 days ago
    1.0
    We got here and it was a little busy not really though, not even mad about the wait though. We didn’t hear when they called a blizzard out so we asked them what it was and got ignored and then a snarky response. My cheese curds were just sitting there and I had to ask if they were mine, they were and by the time they gave me them they were very cold.
  • AA
    Avarey
    6 days ago
    1.0
    My boyfriend ordered a heath blizzard and both times it had chunks of peanuts and peanut butter in it in which he is very allergic to. After the first time we had told the employee working and she went to remake it then the new one had peanuts in which he ended up getting sick. As well as we didn’t receive any drinks with our meals. Beyond disappointed.
  • DD
    Demon
    Dec 26, 2025
    1.0
    Apparently, they close early…. when they say they’re open till 10:30. Looked inside and just see them cleaning. At least tell us you’re closed prob couldn’t cuz they’re not supposed to be closed .
  • ES
    Elizabeth Stearns
    Dec 21, 2025
    5.0
    The service was so friendly. The food was made to order. The restaurant was clean.
  • JK
    Jack Kevan
    Oct 19, 2025
    5.0
    I love going to Dairy Queen as it is. After a difficult day or a sweltering August afternoon it’s always a place I feel like I can go. Part of the reason for this is the ice cream, I’ll admit, but the biggest reason is one of your employees. Liam Kremer is the best fast food worker I’ve ever encountered. His service and compassion at the window were unmatched by anyone I’ve ever seen. He greeted me in the kindest way and gave me my food faster than anywhere else. Liam is the reason that people go to Diary Queen and it’s people like Liam that put in the hours to make Dairy Queen the franchise that it is today.
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Frequently Asked Questions About Dairy Queen Grill & Chill

What types of food and treats does Dairy Queen Grill & Chill in Eden Prairie offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, chicken strip baskets, Grillburgers®, and ice cream cakes.

What are the operating hours of Dairy Queen Grill & Chill at 16340 Terry Pine Dr, Eden Prairie?

The restaurant is open daily from 10:30 AM to 10:00 PM, but it is closed on the holidays November 27, 2025, December 25, 2025, and April 5, 2026.