Dairy Queen Grill & Chill

3.4
841 reviews
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Business Details

16340 Terry Pine Dr, Eden Prairie, MN
55344-2107, United States
(952) 906-2005
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
16340 Terry Pine Dr, Eden Prairie, MN
55344-2107, United States

Hours

Reviews

3.4
841 reviews
5 stars
310
4 stars
151
3 stars
115
2 stars
84
1 star
181

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the service provided by specific employees like Liam and Cornell, highlighting their friendliness and efficiency.

Drive-Thru Issues

Numerous reviews mentioned extremely long wait times in the drive-thru, with some customers waiting over 30 minutes without receiving their orders.

Food Quality

While some customers enjoyed the ice cream and certain food items, there were complaints about food being cold, orders being incorrect, and overall food quality being inconsistent.

Staffing Problems

Several reviews pointed out that the location appears to be understaffed, leading to slow service and disorganization.

Cleanliness Concerns

Customers reported issues with cleanliness in the restaurant, including dirty floors and tables.
  • EE
    Evan Ebert
    Oct 21, 2025
    4.0
    I had an overall pretty good experience here. The food was just ok but the ice cream was really delicious. The service stood out to me a lot, as my server Liam was super kind and pretty funny as well.
  • JP
    Jake Pavelka
    Oct 21, 2025
    3.0
    The food isn't great but the ice cream is good most days. There was one employee I think hus name was Liam, he was very respectful and quick with my food. Overall a classic place to go.
  • JK
    Jack Kevan
    Oct 19, 2025
    5.0
    I love going to Dairy Queen as it is. After a difficult day or a sweltering August afternoon it’s always a place I feel like I can go. Part of the reason for this is the ice cream, I’ll admit, but the biggest reason is one of your employees. Liam Kremer is the best fast food worker I’ve ever encountered. His service and compassion at the window were unmatched by anyone I’ve ever seen. He greeted me in the kindest way and gave me my food faster than anywhere else. Liam is the reason that people go to Diary Queen and it’s people like Liam that put in the hours to make Dairy Queen the franchise that it is today.
  • TT
    Tyrese
    Oct 19, 2025
    5.0
    Food was alright, but I got WONDERFUL service from the worker Liam, the fastest I’ve ever received my food and it made me feel valued as a customer
  • SS
    Senior Scientist
    Oct 15, 2025
    1.0
    This is what they UPCHARGE for? Usually spend $70-$100/2 weeks here but never ever again. Treat us in the community this way, you’ll never get another dime from me or my family.
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Frequently Asked Questions About Dairy Queen Grill & Chill

What types of food and treats does Dairy Queen Grill & Chill in Eden Prairie offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, chicken strip baskets, Grillburgers®, and ice cream cakes.

What are the operating hours of Dairy Queen Grill & Chill at 16340 Terry Pine Dr, Eden Prairie?

The restaurant is open daily from 10:30 AM to 10:00 PM, but it is closed on the holidays November 27, 2025, December 25, 2025, and April 5, 2026.