Arby's

4.0
825 reviews
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Business Details

560 Prairie Center Dr, Eden Prairie, MN
55344, United States
(952) 942-5326
http://www.arbys.com/locations/us/mn/eden-prairie/560-prairie-center-dr/store-943
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
560 Prairie Center Dr, Eden Prairie, MN
55344, United States

Hours

Reviews

4.0
825 reviews
5 stars
397
4 stars
220
3 stars
113
2 stars
42
1 star
53

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple customers reported rude or unhelpful staff, with several instances of incorrect orders and poor handling of customer complaints.

Food Quality

Inconsistent food quality was noted, with complaints about cold or burnt items, as well as incorrect orders.

Positive Experiences

Some customers praised friendly service and good food, particularly highlighting specific menu items like the roast beef sandwiches and shakes.

Drive-Thru Problems

Long wait times and confusion in the drive-thru were frequently mentioned, with some customers expressing frustration over the layout and efficiency.

Cleanliness and Atmosphere

The restaurant was generally described as clean, with a pleasant atmosphere, although some noted issues with stock and service during busy times.
  • AC
    Awen Cruz
    Dec 27, 2025
    5.0
    Had my dinner after doing birding in Purgatory Creek. Love the sandwich, cheese and the sauces, as well as the shake. However, the cashier messed up my to go order as I'm trying to get the solo smokehouse brisket but the cashier gave me the roastbeef promo of 5 classic roastbeef for 10usd. This was last Aug 21 7pm.
  • AA
    Arvindh Arulselvi
    Dec 2, 2025
    5.0
    Im not a big fan or arby’s but i like their shakes.. it would be really great if they have more chicken sandwiches
  • SS
    Serge
    Nov 25, 2025
    1.0
    Worst Arby's yet to encounter. Black guy was super rude and disrespectful!! Treated me like a pig. Tossed the bag with food, didnt give enough sauces for the order even though jalapeño bites come with the berry sauce. Never coming here again! Absolute trash service!!!
  • JO
    Jordan Otto
    Nov 21, 2025
    1.0
    Literally had a terrible experience I go through the drive-thru I'm sitting there waiting and some lady comes out and pretty much starts yelling at me telling me did you move the cones did you move the cones it is 32° out I'm 30 years old I'm not getting out of my car when it's cold the move some cones to get back in to go through the drive-thru why would I do that and we asked for an order not even close to being right you go to these places at you know you get burgers and french fries and stuff and they don't even give you ketchup in the bag like who eats fries or a burger without ketchup that should be an automatic thing they put in the bag
  • KM
    Kyle Migneault
    Nov 12, 2025
    5.0
    Went to Arby's the other night and got a couple turnovers and a vanilla shake. Oscar provided fast and efficient service and great food that was fresh.
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