Dairy Queen Grill & Chill

4.0
354 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
1412 Central Ave NE, East Grand Forks, MN
56721-1605, United States

Hours

Reviews

4.0
354 reviews
5 stars
186
4 stars
83
3 stars
35
2 stars
14
1 star
36

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted issues with rude and unprofessional staff, particularly management, leading to negative experiences for customers.

Food Quality

Mixed feedback on food quality; while some enjoyed the ice cream and chicken tenders, others reported undercooked burgers and incorrect orders.

Service Speed

Many customers appreciated the fast service, especially during busy times, although some noted delays and incorrect orders.

Cleanliness

Concerns were raised about cleanliness, particularly in the bathrooms and overall sanitary conditions.
  • JM
    Jamie Milling
    Dec 10, 2025
    1.0
    I had gone through the drive thru and ordered my food and when I went to the window I asked if I could add something to my order and they said no. I have also asked for a cup of mayonnaise from the grill and they told me no and said deal with the mayonnaise packets.
  • JJ
    Joshua
    Nov 19, 2025
    1.0
    Terrible management very rude blamed my brother for vaping! He don’t vape threatened too call cops n snatched order number from my uncle
  • DH
    Danita H.
    Nov 13, 2025
    4.0
    I received Very hostile, rude, abrasive, disrespectful, and offensive treatment on an occasion awhile back when doing a DoorDash pick-up from this particular Dairy Queen franchise location. It was perpetrated by a middle-aged Caucasian woman that I perceived to be a manager, and she spoke to me all kinds of crazy!! Plus, she was the initiator and aggressor of the disagreement, continuing to say little prodding stuff [to try and cause me to create a scene], when I was just trying to get the order and head on out. It’s Really unfortunate how little appreciation, kindness, common courtesy, respect, and oftentimes even just acknowledgement of our presence when waiting to be assisted that Dashers/food delivery drivers so oftentimes receive from Numerous restaurant and fast food chain employees. As though we’re not still fellow humans, similarly just doing an honest day’s work to earn a living and pay the bills. And not to mention that we’re Also customers, too, who patronize their establishments at times when we eat out like everyone else does. And I, personally, do just so happen to be a major Dairy Queen patron/customer, which my most frequented location in Thief River Falls, MN could Certainly attest to! Smh… However, it is worth mentioning that outside of this one instance with this one Dairy Queen employee, I’ve never received anything less than great, kind, friendly, polite, courteous, and considerate treatment from All other Dairy Queen team members at this location and at all Dairy Queen restaurants that I’ve patronized and picked up food delivery orders at! (Hence the very fair and balanced star rating given.)
  • DR
    Dark “Dark River Lad” Riverlad
    Oct 2, 2025
    5.0
    Fast, friendly and clean service. Uniforms worn, nice touch. Awesome mix of 70,80,90s music playing, instead of beat box rap crap. Older crowd there anyway. Can't beat the $7 meal deals.
  • DN
    Dean Nelson
    Sep 8, 2025
    1.0
    Prices are ridiculous I buy ice cream Walmart anymore.

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill in East Grand Forks?

Dairy Queen Grill & Chill is open Monday through Saturday from 10:30 AM to 8:30 PM, and on Sunday from 11:30 AM to 7:30 PM. On the holiday of October 31, 2025, it will be open from 10:30 AM to 4:30 PM.

What type of food and treats can I find at Dairy Queen Grill & Chill?

You can enjoy classic fast-food items including soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, shakes and malts, as well as DQCakes.com specialty cakes.