Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Dairy Queen Grill & Chill
1412 Central Ave NE, East Grand Forks, MN
56721-1605, United States
Hours
Reviews
4.1
353 reviews
5 stars
186
4 stars
83
3 stars
35
2 stars
14
1 star
35
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service were mixed, with some praising friendly staff while others reported rude and unprofessional behavior from management.
Food Quality
While many customers enjoyed the food, there were complaints about incorrect orders, undercooked items, and inconsistent quality.
Pricing Concerns
Several customers expressed dissatisfaction with pricing, feeling that it was too high for the quality and service received.
Cleanliness Issues
There were multiple reports of unsanitary conditions, particularly in the bathrooms, which negatively impacted customer experiences.
Atmosphere
The atmosphere was generally described as pleasant, with some customers enjoying the music and overall vibe, though there were complaints about the dining area being closed at times.
- JJJoshua5 days ago1.0Terrible management very rude blamed my brother for vaping! He don’t vape threatened too call cops n snatched order number from my uncle
- DHDanita H.Nov 13, 20254.0I received Very hostile, rude, abrasive, disrespectful, and offensive treatment on an occasion awhile back when doing a DoorDash pick-up from this particular Dairy Queen franchise location. It was perpetrated by a middle-aged Caucasian woman that I perceived to be a manager, and she spoke to me all kinds of crazy!! Plus, she was the initiator and aggressor of the disagreement, continuing to say little prodding stuff [to try and cause me to create a scene], when I was just trying to get the order and head on out. It’s Really unfortunate how little appreciation, kindness, common courtesy, respect, and oftentimes even just acknowledgement of our presence when waiting to be assisted that Dashers/food delivery drivers so oftentimes receive from Numerous restaurant and fast food chain employees. As though we’re not still fellow humans, similarly just doing an honest day’s work to earn a living and pay the bills. And not to mention that we’re Also customers, too, who patronize their establishments at times when we eat out like everyone else does. And I, personally, do just so happen to be a major Dairy Queen patron/customer, which my most frequented location in Thief River Falls, MN could Certainly attest to! Smh… However, it is worth mentioning that outside of this one instance with this one Dairy Queen employee, I’ve never received anything less than great, kind, friendly, polite, courteous, and considerate treatment from All other Dairy Queen team members at this location and at all Dairy Queen restaurants that I’ve patronized and picked up food delivery orders at! (Hence the very fair and balanced star rating given.)
- DRDark “Dark River Lad” RiverladOct 2, 20255.0Fast, friendly and clean service. Uniforms worn, nice touch. Awesome mix of 70,80,90s music playing, instead of beat box rap crap. Older crowd there anyway. Can't beat the $7 meal deals.
- DNDean NelsonSep 8, 20251.0Prices are ridiculous I buy ice cream Walmart anymore.
- EGElena2 GladueAug 1, 20251.0Me and my family went there and was greeted nicely with the drive thru worker. When wanting to order other food her boss said no. Not understanding why asking the managers name she refused to give it to me. Then said it was Veronica. So I believe it was fabricated. Only grill so we love this place, but customer service needs to be better. This incident happened 4:49 ticket number dt-176
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in East Grand Forks?
Dairy Queen Grill & Chill is open Monday through Saturday from 10:30 AM to 8:30 PM, and on Sunday from 11:30 AM to 7:30 PM. On the holiday of October 31, 2025, it will be open from 10:30 AM to 4:30 PM.
What type of food and treats can I find at Dairy Queen Grill & Chill?
You can enjoy classic fast-food items including soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, shakes and malts, as well as DQCakes.com specialty cakes.
Does Dairy Queen Grill & Chill offer family-friendly amenities?
Yes, the location is family-friendly and includes amenities such as booster seats, high chairs, outdoor seating, restrooms, and wheelchair accessibility.
Can I use drive-thru or mobile ordering at this Dairy Queen?
Yes, Dairy Queen Grill & Chill offers a drive-thru service along with mobile ordering and rewards through their app.
Is Wi-Fi available for customers at Dairy Queen Grill & Chill?
Yes, free Wi-Fi is available for customers at this location.
Where is Dairy Queen Grill & Chill located in East Grand Forks?
It is located at 1412 Central Ave NE, East Grand Forks, MN 56721-1605, United States.
What nearby places can I visit before or after dining at Dairy Queen Grill & Chill?
Nearby places include Pizza Hut for additional dining options, Walgreens for pharmacy and shopping needs, and Grand Central Car Wash if you want to get your car cleaned.
Are there nearby insurance agencies close to Dairy Queen Grill & Chill?
Yes, Dufault Insurance Agency, Nationwide Mutual Insurance Company, and C&H Insurance are nearby if you need insurance services.
Can I find other restaurants near Dairy Queen Grill & Chill in East Grand Forks?
Yes, besides Dairy Queen, you can visit Casa Mexico Restaurant for Tex-Mex cuisine, Red Pepper East for Mexican fast food, and Pizza Hut for pizza.
Are there medical and health services near Dairy Queen Grill & Chill?
Yes, nearby health services include Red River Dental, Achieve Therapy - East Grand Forks, Alluma psychologist services, Northwestern Mental Health Center, and Nystrom & Associates.