Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
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Horrible experience. The workers there don’t care when your standing waiting by the counter they’ll just look at you and ignore you and you’ll just be there for 5-10 minutes or more. I’ve been here several times but today was my last straw. I usually order mobile because it’s easier and convenient for all parties involved. I ordered it and went to the bathroom and I was waiting for my order for like 15 minutes I waited by the counter for another 5 and then when someone finally came to see what I wanted I asked about my order and this rude lady i’m assuming she might be a manager or supervisor she’s always kinda rude and passive agressive but she was especially worse today. She pointed at the pickup window and it was only my small drink when I ordered a meal so I asked where the rest of my order was and she said that’s your order and I was like No I have a meal too and she had the receipt in her hand and was like yea that’s your order.. no that’s just my drink? I told her I also ordered a mcchicken and she can check the receipt in her hand. Then she said someone took it so I was like oh okay, so what now? and then she said I should’ve waited in front of it? I’m sorry this is a lobby we are allowed to wait and sit down not have to watch our food like a halk because the workers refuse to call out the order numbers. Then she tried shoving my drink and said this is my order and I was so confused and I asked if I could get a refund or something. And she didn’t wanna give it to me or even remake it. Then started talking to her a coworker in spanish I believe she was asking if he saw me take it, I think she was assuming that I stole it and was trying to get another meal… Then later reluctantly went to make a new one and said next time I have to stand by the pick up area or else if someone takes it it’s gone and there’s nothing they can do about it. Which is wrong? That’s not the policy the store is responsible for that. They used to have a window attached so people wouldn’t be able to just grab the food and would have to wait for staff behind the counter to give it to them, now they removed it and want to blame us for other people stealing? No other establishment ever does this, they usually always remake it. They are just so unprofessional here and so rude, I understand working fast food is hard but I am always nice when I come here. I wipe down my table before I eat and then I clean up after my self. I see how others leave this restaurant and I am not one of those customers and she knows this so to be so passive aggressive and condescending everytime she interacts with me, especially now for her own negligence is so wrong.
DC
Denise Clark
Mar 15, 2026
2.0
Went there lights were on drive thru was opened but no one in the restaurant most of us customers went to door after sitting in drive thru for 10-15 minutes doors were locked. Looked open but no one in there. I’m really sick of this location horrible always something wrong. So I had to drive further in the snow to get my son McNuggets. This place is a joke can never keep employees
NH
Natan Henrique
Mar 11, 2026
5.0
Ambiente limpo e bem organizado. Tomei café da manhã, foi rápido e o atendentente foi bem gente boa comigo. Recomendo
JG
Juan Galdames
Feb 21, 2026
1.0
Ordered a hot latte at 5 am and got a cold cup of what tasted like literally cold coffee not Happy and the cup was literally not even full.
What are the regular operating hours for McDonald's at 1995 Silver Bell Rd, Eagan?
McDonald's in Eagan operates daily from 7:00 AM to 10:00 PM.
What are the delivery hours for this McDonald's location?
Delivery is available Monday through Thursday and Sunday from 6:00 AM to 10:30 PM, and on Friday from 5:00 AM to 10:30 PM.
Does McDonald's offer a drive-thru service and what are its hours?
Yes, the drive-thru is open daily from 5:30 AM until midnight.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Can I order McDonald's for delivery or curbside pickup here?
Yes, this location offers delivery, curbside pickup, same-day delivery, and no-contact delivery services.
Is there a McDonald's app available for ordering?
Yes, you can order through the McDonald's app available on both the Apple App Store and Google Play Store.
What nearby gas stations are close to McDonald's in Eagan?
Nearby gas stations include Marathon Gas and New Mart, convenient for refueling before or after dining at McDonald's.
Are there any nearby banks or ATMs close to this McDonald's location?
Yes, the TCF Bank ATM is nearby, making it easy to withdraw cash for your visit.
What entertainment or dining options can I explore near McDonald's at 1995 Silver Bell Rd?
You can visit Domino's Pizza, Mint Tea bubble tea cafe, Football Pizza, or the Mexican restaurant Cielito Lindo nearby for more food variety.
Are there any services for wellness or beauty near McDonald's in Eagan?
Nearby wellness and beauty options include TrueCare Chiropractic, Touch of Dutch Massage, Lux Nails Spa, Nail Spa, and Cedarvale Barber Shop.
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