Wendy's

3.6
1220 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3655 Pilot Knob Rd, Eagan, MN
55122, United States

Hours

Reviews

3.6
1,220 reviews
5 stars
428
4 stars
341
3 stars
200
2 stars
71
1 star
180

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, particularly in the drive-thru.

Food Quality

Several customers reported issues with food quality, including undercooked items and incorrect orders.

Cleanliness

The restaurant was noted as clean by some customers, but others reported unsanitary conditions.

Order Accuracy

Many customers experienced problems with their orders being incorrect or incomplete.

Atmosphere

The dining environment was described as uninviting and sterile, lacking warmth and comfort.
  • DJ
    Dakota Johnson
    Nov 17, 2025
    2.0
    I've been here twice just after 630 and both times they were still closed
  • BP
    Brian Perron
    Nov 4, 2025
    2.0
    I come to this wendys because I love wendys and its close to where I work and today I had a very short lunch break and limited time. I got a daves tripple with cheese plain add mayo and add extra cheese and a med water I dont get it regular because im allergic to onions and when i got my food to work I opened it up to realize they gave me a reg triple with onions . I didnt have time to drive back up there. I had to throw away my food so I paid $10+ buks for a med water what a let down
  • CL
    cookie lindsey
    Oct 27, 2025
    1.0
    When I ask for fresh fries and nuggets that does not mean put them back in the oil!!! That makes them oily and icky. Yall should know better.
  • JH
    Jill Hoffman
    Oct 21, 2025
    1.0
    I have gone through this drive-thru a few times over the last 6 months or so and I have to say it’s always the same rude and just hates everything guy at the window. I ordered a potato and a sandwich and a drink. I did not ask for the meal. When I said I didn’t want the meal nor did I ask for it he said to me “how did you get a drink if you didn’t order the meal?” He then smirked and made it into a huge deal and said I guess you want your money back. I said that would be nice and he slapped it in my hand. This guy if the franchise owner or manager needs to get out of customer facing employment
  • AS
    ariel smith
    Oct 20, 2025
    4.0
    Clean place, customer service is all right and the food is good when they don't mess it up (forgot cheese on a bacon and cheese potato).

Frequently Asked Questions About Wendy's

Is 427 Eagan 1 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.