Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
1,227 reviews
5 stars
430
4 stars
343
3 stars
201
2 stars
72
1 star
181
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with reports of rude staff and unprofessional behavior.
Order Accuracy
Many customers experienced issues with incorrect orders, including missing items and wrong food.
Food Quality
Several reviews mentioned food quality concerns, including undercooked items and stale food.
Cleanliness
While some customers noted cleanliness, others reported unsanitary conditions and a lack of maintenance.
Atmosphere
The dining environment received mixed feedback, with some describing it as sterile and uninviting.
- TTTracyDec 20, 20252.0Horrible customer service. There is a man that works there typically in the drive-through that is grouchy and rude. They struggle to read and actually pack the orders correctly. I regularly have to get them to give me the things that they skip and the same man that’s grouchy and rude will actually argue before he will give you the items that he has screwed up. The store is on my way home from work so I often stopped there, but I’m starting to think that perhaps A different store would be a better choice. I’m tired of being treated poorly when I am friendly and kind to them.
- JJJdrDec 7, 20251.0We ordered two biggie bags, both burgers were very soggy, we asked for ketchup, they only gave us one and it was buried under the chicken nuggets in the nugget box? You have to try to do that, very poor quality. Worst Wendy's experience ever. Being disabled I don't make much money at all, going out for even fast food once a month is a big treat for my wife and I. As you do your job, put yourself in the customers shoes. You have no idea what they're going through in their lives. Smile, say thank you have a nice day. I'm sad Wendy's is closing some locations as Wendy's is actually a good memory for me. Then to have this happen can is really discouraging. Now I'm hungry after spending money on what was supposed to be a nice treat for my wife and I. Thanks for nothing, please retrain,
- MPMistress of Tech Sweet PeaNov 26, 20255.0Wonderfully good time
- DJDakota JohnsonNov 17, 20252.0I've been here twice just after 630 and both times they were still closed
- BPBrian PerronNov 4, 20252.0I come to this wendys because I love wendys and its close to where I work and today I had a very short lunch break and limited time. I got a daves tripple with cheese plain add mayo and add extra cheese and a med water I dont get it regular because im allergic to onions and when i got my food to work I opened it up to realize they gave me a reg triple with onions . I didnt have time to drive back up there. I had to throw away my food so I paid $10+ buks for a med water what a let down
Frequently Asked Questions About Wendy's
Is 427 Eagan 1 Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is the Wendy's at 3655 Pilot Knob Rd, Eagan, MN still open?
Yes, the Wendy's location at 3655 Pilot Knob Rd, Eagan, MN is currently open and serving customers.
What are the drive-through hours at this Wendy's location?
The drive-through is open Monday through Saturday from 6:30 AM to 2:00 AM, and on Sunday from 7:00 AM to 2:00 AM.
Does this Wendy's offer breakfast, lunch, and dinner?
Yes, this Wendy's location serves breakfast, lunch, and dinner.
What payment options are accepted at this Wendy's?
This Wendy's accepts American Express, cash, Discover, Mastercard, and Visa.
Can I order Wendy's online or through their app?
Yes, you can order online at order.wendys.com or via the Wendy's mobile app for quick and convenient ordering.
How can I contact this Wendy's location for questions or feedback?
You can call the location directly at (651) 478-6473, use the Wendy's Contact page, or fill out their Customer Satisfaction Survey online.
Are there delivery options available for this Wendy's?
Delivery is available where offered. Check availability by entering your address on the Wendy's app or at order.wendys.com.
What are nearby dining options to this Wendy's?
Nearby dining options include Chili’s Grill & Bar and It’s Just Wings, both offering different menu choices and atmospheres for customers.
What hotels are close to this Wendy's for travelers?
Travelers can stay at nearby hotels such as SpringHill Suites by Marriott Minneapolis-St. Paul/Eagan and TownePlace Suites by Marriott Minneapolis-St. Paul Airport/Eagan located nearby.
Are there any nearby convenience services around this Wendy's?
Yes, Holiday Stationstores convenience store and gas station are close by for quick stops along with U.S. Bank branches and ATMs for banking needs.