Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted rude and unprofessional behavior from staff, particularly in the drive-thru.
Food Quality
Several customers reported issues with food quality, including undercooked items and incorrect orders.
Cleanliness
The restaurant was noted as clean by some customers, but others reported unsanitary conditions.
Order Accuracy
Many customers experienced problems with their orders being incorrect or incomplete.
Atmosphere
The dining environment was described as uninviting and sterile, lacking warmth and comfort.
DJ
Dakota Johnson
Nov 17, 2025
2.0
I've been here twice just after 630 and both times they were still closed
BP
Brian Perron
Nov 4, 2025
2.0
I come to this wendys because I love wendys and its close to where I work and today I had a very short lunch break and limited time. I got a daves tripple with cheese plain add mayo and add extra cheese and a med water I dont get it regular because im allergic to onions and when i got my food to work I opened it up to realize they gave me a reg triple with onions . I didnt have time to drive back up there. I had to throw away my food so I paid $10+ buks for a med water what a let down
CL
cookie lindsey
Oct 27, 2025
1.0
When I ask for fresh fries and nuggets that does not mean put them back in the oil!!! That makes them oily and icky. Yall should know better.
JH
Jill Hoffman
Oct 21, 2025
1.0
I have gone through this drive-thru a few times over the last 6 months or so and I have to say it’s always the same rude and just hates everything guy at the window. I ordered a potato and a sandwich and a drink. I did not ask for the meal. When I said I didn’t want the meal nor did I ask for it he said to me “how did you get a drink if you didn’t order the meal?” He then smirked and made it into a huge deal and said I guess you want your money back. I said that would be nice and he slapped it in my hand. This guy if the franchise owner or manager needs to get out of customer facing employment
AS
ariel smith
Oct 20, 2025
4.0
Clean place, customer service is all right and the food is good when they don't mess it up (forgot cheese on a bacon and cheese potato).
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Eagan, MN?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Eagan, MN into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (651) 478-6473.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 427 Eagan 1 Wendy’s serve breakfast?
Yes, this Wendy’s location in Eagan, MN serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's at 3655 Pilot Knob Rd, Eagan, MN still open?
Yes, the Wendy's location at 3655 Pilot Knob Rd, Eagan, MN is currently open and serving customers.
What are the drive-through hours at this Wendy's location?
The drive-through is open Monday through Saturday from 6:30 AM to 2:00 AM, and on Sunday from 7:00 AM to 2:00 AM.
Does this Wendy's offer breakfast, lunch, and dinner?
Yes, this Wendy's location serves breakfast, lunch, and dinner.
What payment options are accepted at this Wendy's?
This Wendy's accepts American Express, cash, Discover, Mastercard, and Visa.
Can I order Wendy's online or through their app?
Yes, you can order online at order.wendys.com or via the Wendy's mobile app for quick and convenient ordering.
How can I contact this Wendy's location for questions or feedback?
You can call the location directly at (651) 478-6473, use the Wendy's Contact page, or fill out their Customer Satisfaction Survey online.
Are there delivery options available for this Wendy's?
Delivery is available where offered. Check availability by entering your address on the Wendy's app or at order.wendys.com.
What are nearby dining options to this Wendy's?
Nearby dining options include Chili’s Grill & Bar and It’s Just Wings, both offering different menu choices and atmospheres for customers.
What hotels are close to this Wendy's for travelers?
Travelers can stay at nearby hotels such as SpringHill Suites by Marriott Minneapolis-St. Paul/Eagan and TownePlace Suites by Marriott Minneapolis-St. Paul Airport/Eagan located nearby.
Are there any nearby convenience services around this Wendy's?
Yes, Holiday Stationstores convenience store and gas station are close by for quick stops along with U.S. Bank branches and ATMs for banking needs.