Customers frequently reported poor service, including rude staff, incorrect orders, and long wait times.
Food Quality
Many reviews mentioned issues with food quality, such as bland sandwiches, missing ingredients, and stale bread.
Delivery Issues
Numerous complaints about delivery delays and lack of communication regarding order status were noted.
Staff Attitude
Several customers expressed dissatisfaction with staff attitudes, describing them as unhelpful or rude.
Inconsistent Experience
The overall experience varied significantly, with some customers praising friendly service while others reported negative interactions.
FN
FIRST & LAST NAME
6 days ago
1.0
Store hours dont apply to this location. Don't trust hours in Google or what's on the physical door.
AM
Abigail Mace
Jan 4, 2026
5.0
Had a mistake missing meat on my sons beach club, I am recovering from the flu, the young lady working at 3:30-4 PM fixed our order and made the most amazing sandwich of my life (first meal in days). Thank you so much for your great service & her kindness. hard working crew, bathrooms were getting cleaned! Awesome job .
JS
Judy Stein
Oct 30, 2025
5.0
I do not know what you did. Mix together the seasoning with the olive oil and vinegar, toss the lettuce and onion in it? It was fantastic. I had the Vito. Well done.
SS
Sandy Schumann123
Oct 4, 2025
5.0
This is my absolute favorite Jimmy John's workers are always friendly helpful and fast keep up the good work guys!
KL
Kona Solutions LLC
Sep 18, 2025
1.0
Asked them to cut it in half and asked to clarify and still couldn’t do it right. Last 10 times I’ve been here they got the order right 2 times. If I double check with them to make sure they got what I said and they still get it wrong idk what I could do.