Jimmy John's

3.3
236 reviews

About

Sandwich Restaurant

Location

Jimmy John's
2109 Cliff Rd, Eagan, MN
55122, United States

Hours

Reviews

3.3
236 reviews
5 stars
94
4 stars
41
3 stars
13
2 stars
16
1 star
72

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, incorrect orders, and long wait times.

Food Quality

Many reviews mentioned issues with food quality, such as bland sandwiches, missing ingredients, and stale bread.

Delivery Issues

Numerous complaints about delivery delays and lack of communication regarding order status were noted.

Staff Attitude

Several customers expressed dissatisfaction with staff attitudes, describing them as unhelpful or rude.

Inconsistent Experience

The overall experience varied significantly, with some customers praising friendly service while others reported negative interactions.
  • FN
    FIRST & LAST NAME
    6 days ago
    1.0
    Store hours dont apply to this location. Don't trust hours in Google or what's on the physical door.
  • AM
    Abigail Mace
    Jan 4, 2026
    5.0
    Had a mistake missing meat on my sons beach club, I am recovering from the flu, the young lady working at 3:30-4 PM fixed our order and made the most amazing sandwich of my life (first meal in days). Thank you so much for your great service & her kindness. hard working crew, bathrooms were getting cleaned! Awesome job .
  • JS
    Judy Stein
    Oct 30, 2025
    5.0
    I do not know what you did. Mix together the seasoning with the olive oil and vinegar, toss the lettuce and onion in it? It was fantastic. I had the Vito. Well done.
  • SS
    Sandy Schumann123
    Oct 4, 2025
    5.0
    This is my absolute favorite Jimmy John's workers are always friendly helpful and fast keep up the good work guys!
  • KL
    Kona Solutions LLC
    Sep 18, 2025
    1.0
    Asked them to cut it in half and asked to clarify and still couldn’t do it right. Last 10 times I’ve been here they got the order right 2 times. If I double check with them to make sure they got what I said and they still get it wrong idk what I could do.