Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Eagan, MN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and often making mistakes with orders.
Order Accuracy
Many customers reported frequent issues with incorrect orders, including missing items and drinks made incorrectly.
Product Quality
Several customers expressed disappointment with the quality of food and drinks, mentioning stale donuts and poorly made beverages.
Staff Training
Feedback indicated a need for better training among staff, as many customers felt employees lacked the necessary skills to handle orders effectively.
Cleanliness
Some reviews mentioned unsanitary conditions, particularly in the bathrooms, raising concerns about overall cleanliness.
KB
Kea Bea
Feb 14, 2026
1.0
I am a woman of color and I was treating very disrespectfully and dismissively. I had to repeat my order 3-4 times and employees threw drink carrier at me. I will NEVER be coming to this location again 💯💯💯
GD
Gail Dalaska
Feb 14, 2026
1.0
The donuts are highly over rated and overpriced
RW
Reed Winter
Jan 11, 2026
5.0
Tasty treats for the whole family
AC
A C
Nov 16, 2025
1.0
I use to go here all the time because I live pretty close- but I stopped going on the weekends because it seems like the men who work here make our drinks always wrong. I kid you not, they remake our drinks more than 2 times and it’s just a regular signature latte with oatmilk. no other crazy customization, or modifications other than the milk- and I have no idea why they can never make it right. One time the gentleman made my drink in those hash brown containers and couldn’t cover with a lid because “the lids are defective” so he handed me a drink that’s meant to serve food in & the Second Gentleman came by and did scold him and remade my drink for me- and was still wrong lol. Idk who they hire but the guys are still working there one doesn’t understand orders like at all and he’s always panicky and I have no idea why… & the second guy makes the drinks horrible and wrong.. they been there for a couple months now and I hate going there when the guys are working the women during the weekday seem to really know what they are doing. So I go during the weekday mostly & I’m not tryna make it about gender but lowkey when all the men staff are working which is ALWAYS the weekend, they make your drink always wrong and it’s a disappointment. Especially if you wanted to try the nice holiday drinks- they still make it wrong lol.. seems like they don’t get proper training. I suggest you go to another Dunkin bc I just witnessed myself and three other people just now have to get their drinks remade cause the gentleman at the front cashier cannot take orders right.
CP
Claudia Perez
Nov 9, 2025
5.0
We stopped by Dunkin’ to try their Spider Donuts, and they were adorable and delicious! The design is super cute perfect for the Halloween season and the donut itself was soft, fresh, and sweet without being too much.
It’s such a fun treat for kids and adults alike, and a great way to get into the festive spirit. The staff was friendly, the service quick, and everything looked fresh and inviting. Definitely worth trying while they’re available!