Dunkin'

3.6
168 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Eagan, MN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2105 Cliff Rd, Eagan, MN
55122, United States

Hours

Reviews

3.6
168 reviews
5 stars
84
4 stars
22
3 stars
9
2 stars
9
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and often not listening to orders.

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong food or drink preparations.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty bathrooms and moldy food.

Product Quality

Customers expressed disappointment with the quality of food and drinks, citing stale donuts and poorly made beverages.

Staff Friendliness

While some reviews praised friendly staff, many others noted a lack of warmth and professionalism from employees.
  • AC
    A C
    Nov 16, 2025
    1.0
    I use to go here all the time because I live pretty close- but I stopped going on the weekends because it seems like the men who work here make our drinks always wrong. I kid you not, they remake our drinks more than 2 times and it’s just a regular signature latte with oatmilk. no other crazy customization, or modifications other than the milk- and I have no idea why they can never make it right. One time the gentleman made my drink in those hash brown containers and couldn’t cover with a lid because “the lids are defective” so he handed me a drink that’s meant to serve food in & the Second Gentleman came by and did scold him and remade my drink for me- and was still wrong lol. Idk who they hire but the guys are still working there one doesn’t understand orders like at all and he’s always panicky and I have no idea why… & the second guy makes the drinks horrible and wrong.. they been there for a couple months now and I hate going there when the guys are working the women during the weekday seem to really know what they are doing. So I go during the weekday mostly & I’m not tryna make it about gender but lowkey when all the men staff are working which is ALWAYS the weekend, they make your drink always wrong and it’s a disappointment. Especially if you wanted to try the nice holiday drinks- they still make it wrong lol.. seems like they don’t get proper training. I suggest you go to another Dunkin bc I just witnessed myself and three other people just now have to get their drinks remade cause the gentleman at the front cashier cannot take orders right.
  • CP
    Claudia Perez
    Nov 9, 2025
    5.0
    We stopped by Dunkin’ to try their Spider Donuts, and they were adorable and delicious! The design is super cute perfect for the Halloween season and the donut itself was soft, fresh, and sweet without being too much. It’s such a fun treat for kids and adults alike, and a great way to get into the festive spirit. The staff was friendly, the service quick, and everything looked fresh and inviting. Definitely worth trying while they’re available!
  • DD
    D
    Nov 1, 2025
    1.0
    Order was missing an item and drive through attendant who took the order was impatient and rude. Will not be going back.
  • JK
    Joe Kincs
    Oct 28, 2025
    1.0
    Ordered old fashion in drive through they gave us a couple cake donuts not resembling an old fashion at all
  • KY
    kendra yates
    Oct 16, 2025
    1.0
    Horrible service I went there today after a long day of work just wanting a coffee and the guy in drive through was so rude !! Yelling at me because he didn’t hear my order or maybe it was because I asked for almond milk and instead of mocha drizzle . I wanted Carmel . The drink is horrible and Tasted watery … will not be going here again and I just moved to Eagan now have to drive to a different location I’m just not impressed with them!!!!

Frequently Asked Questions About Dunkin'

What are the regular operating hours of Dunkin' in Eagan, MN?

Dunkin' in Eagan, MN is open every day from 6:00 AM to 8:00 PM.

Does Dunkin' in Eagan offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.