Chipotle Eagan is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous reviews highlighted poor customer service, with staff often appearing rude, unhelpful, and disinterested in providing a pleasant experience.
Food Quality
While some customers praised the flavor of the food, many reported issues with cold meals, small portions, and inconsistent ingredient quality.
Cleanliness
Several reviews mentioned that the restaurant was dirty, with unsanitary conditions noted in both the dining area and food preparation spaces.
Order Accuracy
A significant number of customers experienced issues with incorrect orders, missing items, and delays in service, particularly with online orders.
Overall Experience
Many customers expressed disappointment with their experiences, indicating a decline in quality and service compared to previous visits.
SK
Scott Klinepier
4 days ago
5.0
Web order pick up and Zack making my order was great. Honestly best experience at a Chipotle. Thank you
PM
Patrick M
Nov 2, 2025
1.0
One person doing all the prepping of the food and he couldn't roll burritos without breaking them wide open...then got mad that I didn't want dbl tortilla. Bad attitude!
JK
Jesus Christ You Are Lord! King Of Kings!
Oct 18, 2025
5.0
Always a full bowl💘💓💓💓
MJ
Matthew Johnston
Oct 12, 2025
1.0
Horrible service store is a mess no chips no napkins no utensils and to top it off I ordered a head on the app and it was still almost 20 minutes late AVOID AT ALL COSTS
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours for Chipotle Mexican Grill in Eagan?
Chipotle Mexican Grill in Eagan is open daily from 10:45 AM to 11:00 PM.
Where is the Chipotle Mexican Grill located in Eagan?
It is located at 3324 Promenade Ave, Dakota, Eagan, MN 55121, USA.
Does Chipotle Eagan offer pickup and delivery services?
Yes, Chipotle Eagan offers both in-store pickup and delivery services.
How can I order food online from Chipotle Mexican Grill Eagan?
You can order online through their website at https://order.chipotle.com/ or through the Chipotle app available on the App Store.
What type of food does Chipotle Mexican Grill in Eagan serve?
They serve customizable Mexican-inspired dishes like burritos, bowls, quesadillas, tacos, and salads using responsibly sourced, wholesome ingredients.
How can I contact Chipotle Eagan for inquiries?
You can contact them at their main phone number +1 651-675-0755 or via email at mn.0238.Eagan@chipotle.com.
Is Chipotle Mexican Grill in Eagan open to the LGBTQ community?
Yes, the restaurant welcomes the LGBTQ community.
What other dining options are near Chipotle Mexican Grill in Eagan?
Nearby dining options include Kitchen and Rail (American Restaurant and Bar), Papa John's Pizza, Tropical Smoothie Cafe, Nautical Bowls, Coffee & Bagels, and Panera Bread.
Are there any nearby stores for shopping close to Chipotle Mexican Grill Eagan?
Yes, nearby shopping stores include T.J. Maxx, Old Navy, Claire's fashion accessories store, Michaels Stores arts and crafts shop, Savvi Formalwear, and CA2 by Litous gift shop.
What nearby services can customers use when visiting Chipotle Mexican Grill in Eagan?
Nearby services include Twin City Co-Ops Federal Credit Union for banking, Harmony Health Chiropractic, Eagan Dental Care, UPS Access Point shipping center, Verizon and AT&T mobile stores, and Profile Plan Eagan and Profile by Sanford for weight loss and nutrition.