Buffalo Wild Wings

3.5
1689 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
1280 Promenade Place, Eagan, MN
55121, United States

Hours

Reviews

3.5
1,689 reviews
5 stars
640
4 stars
382
3 stars
209
2 stars
142
1 star
316

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous reviews highlighted slow service, unresponsive staff, and long wait times for food and drinks.

Food Quality

Many customers reported that the food was often cold, overcooked, or poorly prepared, with specific complaints about wings and other menu items.

Staff Attitude

Several reviews mentioned rude or dismissive behavior from staff, particularly at the front desk and among servers.

Management Response

While some customers appreciated the efforts of certain managers to address issues, others felt that management was dismissive or unhelpful.

Atmosphere Concerns

Customers noted a lack of cleanliness and a noisy environment, which detracted from their dining experience.
  • TK
    Timothy Kinsella
    Nov 16, 2025
    2.0
    We stopped here before catching our flight at MSP because they opened at 10:00 in the morning. This meant the doors opened at 10:00, we couldn't get served anything until after 10:30-11:00. I'm sure once they start serving it's typical BW3 fare. Just don't plan on going early.
  • KT
    Ker Thao
    Nov 9, 2025
    1.0
    One star review for the wait when they said it would be ready in 5 mins. Ended up waiting 20 mins
  • NN
    Nick
    Nov 7, 2025
    1.0
    Ordered a mobile pickup at 7pm expected wait was 7:30pm I got there at 725pm I didn't get my small order until 803pm people got there after me and left before me. It doesn't make sense to wait an hour for 6 wings and a small app
  • BL
    Bryan LeRette
    Nov 5, 2025
    1.0
    BWW has been around so long, that they thrive on name recognition alone. Nothing has gone into innovating their menu, atmosphere, or food. That being said, this is literally the worst of the mediocre establishment of Buffalo Wild Wings. I live 3 minutes from this location, have been going to BWW for almost 20 years, and refuse to go here. The service is abysmal. The food is borderline inedible. The inside just feels…dirty. There’s a reason most of the reviews are 1 star. The 5 star reviews read like bot-generated comments, workers who don’t want the place to close down, or family members/friends trying to get their acquaintance a raise. Do not go here. I know you have a vision of what BWW is but this place is not it. This location is a stain on the already declining brand of BWW and whoever the owner/manager of this location is should be ashamed at the product they have. Have some pride in what you do every day.
  • KR
    Kelsey R
    Oct 25, 2025
    1.0
    Online states they open at 10:00 my family and I walked in at 10:55. We were told there is a corporate problem with their website and they don’t actually open until 11:00 (mind you there was another family sat at a booth with drinks AND the bar was about 1/2 filled). I asked if we could just sit in a booth and wait the 5 minutes. At 11:03 our waitress said she would be a few minutes. The waitress, possible manager, and bartender were all gossiping at the drink station located right next to our table. Needless to say we walked out. I’m would rather spend money where they are grateful to take us on as a customers and we aren’t treated as an inconvenience.

Frequently Asked Questions About Buffalo Wild Wings

What type of food does Buffalo Wild Wings in Eagan serve?

Buffalo Wild Wings serves award-winning Buffalo, New York-style wings with your choice of 26 sauces and seasonings.

What are the operating hours of Buffalo Wild Wings in Eagan?

Buffalo Wild Wings is open from 10:00 AM to 3:00 AM Monday through Saturday, and from 10:00 AM to 1:00 AM on Sunday.