Bruegger's Bagels

3.7
261 reviews

About

Bagel ShopBreakfast RestaurantCafeCoffee ShopSandwich RestaurantCaterer
Bruegger’s bakes up authentic New York style bagels every morning, ready to be topped with our signature made-in-Vermont cream cheese or perfect for a variety of breakfast and deli sandwiches alongside tasty sides of hashbrowns, muffins, sweets, and custom blends of hot and iced coffee. Breakfast & lunch catering is available by ordering online. In a hurry? Order Ahead using the Bruegger’s mobile app.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Bruegger's Bagels
2149A Cliff Road, Eagan, MN
55122, United States

Hours

Reviews

3.7
261 reviews
5 stars
131
4 stars
42
3 stars
18
2 stars
20
1 star
50

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported extremely slow service, with long wait times for both in-store and online orders.

Cleanliness Concerns

Numerous reviews highlighted significant cleanliness issues, with dirty prep areas and unkempt dining spaces.

Staff Attitude

Feedback indicated that staff behavior was often rude or unprofessional, leading to negative customer experiences.

Food Quality

While some customers praised the bagels and sandwiches, others noted inconsistencies in food preparation and order accuracy.

Management Problems

Several reviews pointed to poor management decisions, including staffing issues and changes to the ordering process that negatively impacted service.
  • SS
    Scott
    Nov 17, 2025
    1.0
    $10.00+ for a breakfast sandwich?! Ha! I will never go back.
  • NO
    nour ouai
    Nov 1, 2025
    1.0
    Never going again, they took forever to make a single bagel, didn’t toast it and had bacon grease all over my bagel and I cannot have bacon because I am allergic, very bad service don’t order for here. Worst experience every time.
  • MF
    Michelle Freedman
    Oct 7, 2025
    1.0
    This store is TRYING to be unwelcoming. Most of the tables and chairs have been removed. They reversed the order process so you can’t see the bagels until after you order. Staff is either rude or clueless. Brueggers corporate needs to shut this one down.
  • DD
    Devochka Dobra
    Oct 5, 2025
    1.0
    Will never go there again. walked in at 10:45am Sunday, huge line, two cashiers. ordered 3 large hazelnut coffees and bagels. The cashier gives me 3 paper cups with flimsy lids and tells me to go fill out the cups from the dispensers in the back myself. I asked for a tray to hold the 3 cups, as I was driving in a car with the dog and wanted for the cups to be secured. Was told they are out of trays, but I can go to a store next door, they might have one. I then asked for a refund on my coffee. The cashier was not trained on refunds. The manager kept throwing evil eye at me until I had to call her and ask for a refund. Waited for 30 mins for 13 sliced bagels. Watched one of the workers pick up a dirty paper towel from the floor and then go directly to prep food, all without gloves or washing hands. The other worker dug in her eye for a while, then continued with food prep, also no gloves. Watched the worker slicing my bagels, luckily he was hygienic. Yeah, the bagels are good, but this is a chain... the whole place is gross
  • JF
    J F
    Oct 1, 2025
    2.0
    I stopped in on Wednesday the 1st of October to pick up some bagels for a wedding weekend. I asked 3 everything bagels, 2 onion 5 plain and 3 blueberry. I arrived home and I ended up with 3 everything, 2 onion and the rest plain. I was the only customer in the store at the time, it was a pretty simple order and yet it was messed up. I gotta say i'm super disappointed in the young lady that completed my order.She heard me clearly, and so did the manager that was at the register. I'm sure it was a long day, however, a simple straightforward order should be easy to do even at closing.

Frequently Asked Questions About Bruegger's Bagels

What are the operating hours of Bruegger's Bagels at 2149A Cliff Road, Eagan?

Bruegger's Bagels in Eagan is open daily from 5:30 AM to 2:00 PM.

Does Bruegger's Bagels offer catering services?

Yes, Bruegger's Bagels offers breakfast and lunch catering, which can be ordered online.