Bruegger’s bakes up authentic New York style bagels every morning, ready to be topped with our signature made-in-Vermont cream cheese or perfect for a variety of breakfast and deli sandwiches alongside tasty sides of hashbrowns, muffins, sweets, and custom blends of hot and iced coffee. Breakfast & lunch catering is available by ordering online. In a hurry? Order Ahead using the Bruegger’s mobile app.
Many customers reported extremely slow service, with long wait times for both in-store and online orders.
Cleanliness Concerns
Numerous reviews highlighted significant cleanliness issues, with dirty prep areas and unkempt dining spaces.
Staff Attitude
Feedback indicated that staff behavior was often rude or unprofessional, leading to negative customer experiences.
Food Quality
While some customers praised the bagels and sandwiches, others noted inconsistencies in food preparation and order accuracy.
Management Problems
Several reviews pointed to poor management decisions, including staffing issues and changes to the ordering process that negatively impacted service.
SS
Scott
Nov 17, 2025
1.0
$10.00+ for a breakfast sandwich?! Ha! I will never go back.
NO
nour ouai
Nov 1, 2025
1.0
Never going again, they took forever to make a single bagel, didn’t toast it and had bacon grease all over my bagel and I cannot have bacon because I am allergic, very bad service don’t order for here. Worst experience every time.
MF
Michelle Freedman
Oct 7, 2025
1.0
This store is TRYING to be unwelcoming. Most of the tables and chairs have been removed. They reversed the order process so you can’t see the bagels until after you order. Staff is either rude or clueless. Brueggers corporate needs to shut this one down.
DD
Devochka Dobra
Oct 5, 2025
1.0
Will never go there again. walked in at 10:45am Sunday, huge line, two cashiers. ordered 3 large hazelnut coffees and bagels. The cashier gives me 3 paper cups with flimsy lids and tells me to go fill out the cups from the dispensers in the back myself. I asked for a tray to hold the 3 cups, as I was driving in a car with the dog and wanted for the cups to be secured. Was told they are out of trays, but I can go to a store next door, they might have one. I then asked for a refund on my coffee. The cashier was not trained on refunds. The manager kept throwing evil eye at me until I had to call her and ask for a refund. Waited for 30 mins for 13 sliced bagels. Watched one of the workers pick up a dirty paper towel from the floor and then go directly to prep food, all without gloves or washing hands. The other worker dug in her eye for a while, then continued with food prep, also no gloves. Watched the worker slicing my bagels, luckily he was hygienic. Yeah, the bagels are good, but this is a chain... the whole place is gross
JF
J F
Oct 1, 2025
2.0
I stopped in on Wednesday the 1st of October to pick up some bagels for a wedding weekend.
I asked 3 everything bagels, 2 onion 5 plain and 3 blueberry.
I arrived home and I ended up with 3 everything, 2 onion and the rest plain.
I was the only customer in the store at the time, it was a pretty simple order and yet it was messed up.
I gotta say i'm super disappointed in the young lady that completed my order.She heard me clearly, and so did the manager that was at the register.
I'm sure it was a long day, however, a simple straightforward order should be easy to do even at closing.
Frequently Asked Questions About Bruegger's Bagels
What are the operating hours of Bruegger's Bagels at 2149A Cliff Road, Eagan?
Bruegger's Bagels in Eagan is open daily from 5:30 AM to 2:00 PM.
Does Bruegger's Bagels offer catering services?
Yes, Bruegger's Bagels offers breakfast and lunch catering, which can be ordered online.
Can I order ahead for pickup at Bruegger's Bagels?
Yes, you can order ahead using the Bruegger's mobile app for faster pickup.
What types of payment does Bruegger's Bagels accept?
They accept American Express, Android Pay, Apple Pay, cash, contactless payments, Discover, Mastercard, Samsung Pay, and Visa.
What specialties does Bruegger's Bagels offer?
Specialties include New York style bagels, gourmet bagels, hot coffee, cold brew, and a variety of breakfast sandwiches like the Farmhouse Egg Sandwich and Vermonter Egg Sandwich.
Is there free parking available at Bruegger's Bagels on Cliff Road?
Yes, there is free street parking and a free parking lot available for customers.
Where can I find the menu and place an order for Bruegger's Bagels?
You can view the menu and place orders online at https://locations.brueggers.com/us/mn/eagan/2149a-cliff-road
What nearby places can I visit before or after stopping at Bruegger's Bagels?
Nearby places include Caribou Coffee for more beverage options, Rack Shack BBQ for barbecue meals, and Von Hanson's Meats if you're interested in a local butcher shop.
Are there fitness or wellness options near Bruegger's Bagels in Eagan?
Yes, F45 Training Eagan West is nearby for fitness, and Renew MedSpa offers medical spa and skin care services close to the location.
What other services can I access near Bruegger's Bagels?
Nearby you can find various services including Cole's Salon for hair care, Orthology for physical therapy and chiropractic services, and local dental offices like Daniel Brengman DDS, PA.