Bruegger’s bakes up authentic New York style bagels every morning, ready to be topped with our signature made-in-Vermont cream cheese or perfect for a variety of breakfast and deli sandwiches alongside tasty sides of hashbrowns, muffins, sweets, and custom blends of hot and iced coffee. Breakfast & lunch catering is available by ordering online. In a hurry? Order Ahead using the Bruegger’s mobile app.
Customers frequently reported poor service, including rude staff and long wait times.
Cleanliness
Multiple reviews highlighted concerns about the cleanliness of the restaurant, including dirty bathrooms and a general lack of upkeep.
Food Quality
While some customers enjoyed the food, others noted inconsistencies in bagel quality and preparation.
Staff Attitude
Several reviews mentioned negative experiences with management and staff attitudes, impacting overall customer satisfaction.
Operational Problems
Customers expressed frustration with the store's hours, staffing shortages, and issues with the rewards system.
AV
Ashton Valentines
Nov 2, 2025
1.0
After ordering was immediately told anything thing that was ordered would be 20 minute wait. What we ordered were toasted bagels and cream cheese. Nothing less, nothing more. Meanwhile, there were 8 employees working, three of them continuously stopping to help organize two online orders. The cashier who told us the order would be 20 minutes gave no other explanation other than there were a lot of customers. While two of their customers had received the same info and left. There were a handful of sets of customers that had already been served and only one family actively waiting for an order. Very disappointed in the service and direction of this store. Just wanted a bagel.
EA
Ekram Alyafei
Oct 28, 2025
5.0
Nice and convenient place to grab breakfast or brunch near Yankee Doodle Rd.
CL
Catie Leeann
Oct 12, 2025
1.0
I am from out of town and was super excited to be near Bruegger’s to have it again, store had said it opened at 8 on Sunday's so I came at 8:14 after my workout and they hadn’t opened yet. Waited in my car for 15-20 minutes and the store still was not open? After they opened I went in and they were out of pretty much everything, so I left. Disappointed to say the least.
BS
Bruce Snyder
Sep 15, 2025
1.0
The place and the staff are grotty dirty - won’t go there again.
JF
Joe Fitzpatrick
Sep 2, 2025
1.0
My experience this morning with how the General manager of this particular store treated was absolutely abhorrent. The dude acted and talked to me like I was a complete disservice to him the entire time dealing with him. He thought he could continue taking advantage of me and mistook my soft-spoken tone of voice as being weak or soft, as he repeatedly talked down to me in a very harsh, abrasive, condescending, disrespectful tone of voice. Until I put him in his place and shut him down reminding him who the customer was and that you don't ever dare talk to me in that kind of tone. This hasn't been the first time with him as well, as I am a repeat customer. What is even worse is, he has ZERO humility whatsoever. He continued to make excuses and justifications for his behavior and displayed a real smug, arrogant look on his face towards me while both of my bagel sandwiches were in the toaster. The GM of this store knew he was an embarrassment to the store as he had to watch what he was saying because other customers were int the store as well as co-workers. All other store employees in this store treat me and customers with the respect they deserve, but this guy has an ego and pride about him that was very off-putting and distasteful.
Frequently Asked Questions About Bruegger's Bagels
Where is Bruegger's Bagels located?
Bruegger's Bagels is located at 3450 Pilot Knob Road, Eagan, MN 55122, United States.
What are the opening hours of Bruegger's Bagels?
Bruegger's Bagels is open Monday to Friday from 6:30 AM to 3:00 PM, Saturday from 6:30 AM to 2:00 PM, and Sunday from 8:00 AM to 2:00 PM.
What types of food and beverages does Bruegger's Bagels offer?
Bruegger's Bagels offers authentic New York style bagels, made-in-Vermont cream cheese, breakfast and deli sandwiches, hashbrowns, muffins, sweets, and custom blends of hot and iced coffee.
Does Bruegger's Bagels provide catering services?
Yes, Bruegger's Bagels offers breakfast and lunch catering available by ordering online.
Can I order ahead or use delivery services at Bruegger's Bagels?
Yes, you can order ahead using the Bruegger’s mobile app, and they offer takeout, delivery, and in-store pickup.
What payment options are accepted at Bruegger's Bagels?
Bruegger's Bagels accepts American Express, Android Pay, Apple Pay, Cash, Contactless payments, Discover, MasterCard, Samsung Pay, and Visa.
Is there parking available when visiting Bruegger's Bagels?
Yes, free street parking and free parking lot options are available near Bruegger’s Bagels.
How can customers use the nearby Eagan Transit Station when visiting Bruegger's Bagels?
Customers can use the Eagan Transit Station bus services to conveniently reach Bruegger’s Bagels, making it easier to visit without driving.
What nearby restaurants can I visit alongside Bruegger's Bagels?
Nearby restaurants include Scratch Pizzeria, Boston Market, Al Baker’s Restaurant, Leeann Chin, Pizza Hut, and Dunkin’ for a variety of dining options before or after visiting Bruegger’s Bagels.
Are there other coffee shops close to Bruegger’s Bagels?
Yes, Starbucks and Dunkin’ are nearby coffee shops where customers can enjoy additional coffee and snack options around Bruegger’s Bagels.