Chipotle Mexican Grill

Reviews

• PT

  Pink Taco

  4 days ago
  1.0
  Everytime I come here the service gets worse and worse.... This time they had a lady that clearly don't understand a word of english. I'm an immigrant too and it's really upsetting to get people who don't understand the country's language working with the public.... I asked her THREE TIMES what was beef barbacoa... her answer ALL 3 times were "bowl or burrito". I finally gave up and said bowl. At the end of the line she just put the beef barbacoa without me saying what I wanted (BECAUSE I DIDN'T KNOW WHAT IT WAS) and just moved on to another client without letting me add queso. I asked because my husband thought it was BBQ sauce and it ended up being pulled pork. Everything else I asked to add "a little" and she completely ignored and added a spoon full. Horrible experience, made me stressed, I was pissed when I got to the cashier.
• JR

  Jeb Rowley

  5 days ago
  1.0
  Service was bad, the employees were rude, they wrapped the burrito poorly, and were out of some of the toppings.
• KL

  Kristina Lepley

  Apr 2, 2026
  1.0
  Placed an online order for pickup. I walked in. None of the staff greeted anybody. Everybody looked bad and angry. Soda machine was out of ice. There was no napkins in the beverage area and it was disgusting. Got back to work and my burrito bowl was barely anything in there. The rice was so hard it literally almost broke my tooth. Very little meat. So basically I had sour cream, veggies and corn. Very very disappointed. I will never come back to this location ever. Good luck.
• DL

  D Littlejohn

  Mar 22, 2026
  5.0
  This is our go to Chipotle. The staff is wonderful. Friendly people with beautiful personalities. I was diagnosed with colitis. I had to switch to the my bean choice. The black beans are too spicy for me. I know, lite weight. The point is, even with Colitis, I am able to enjoy a Chipotle burrito bowl. I asked for pinto beans. It worked out.
• TT

  trigunvash10110

  Mar 3, 2026
  1.0
  I just can't take it anymore, 4 times in a row I've been here recently, just the past few months, and it has been bad every single time. I always rationalize and say maybe it was a bad day shit happens. This just isn't the case here and I'm a very patient and understanding person-- we all have worked hard jobs and it ain't always easy with food service. Here are my experiences for those 4 times. 1. Ordered hard shell chicken tacos-- got a burrito bowl instead but didn't know until I got home. It was 50% sour cream and had only a pinch of chicken. 2. Ordered food for my family and inlaws, 4 of us, everyone threw their food out-- undercooked rice, over salty chicken, all of our food was ice cold (I picked up the order as it was finishing and live only minutes away). We are not picky people and don't like to waste food but this was too much. 3.Ordered food for my wife and I and boy let me tell you it was just gross. Carnitas burrito bowl had hard rice, 50% sour cream, only a pinch of meat. Chips stale with the guac (had to use my own chips), Chicken hard shell tacos with two having barely any meat and the 3rd having ZERO meat-- rice also hard. All the food was cold. 4. Today, thought I would give it a shot as it has been a month-- Got my usual hard shell chicken tacos. Rice goes in, chicken goes in but barely any, she dumped an ENTIRE spoonful of sour cream into one taco and didn't even flinch. Also preceded to not only fill the rest of the tacos but also dressed BETWEEN The tacos. Every single taco was drenched in sour cream to the point of MUSHY shells. I couldn't even salvage them one bit and when I took a bite it was clear that I couldn't get the excess sour cream flavor out. As I tried to get that flavor balanced with a mouthful of chicken, which there was barely any, it was SO salty I swear someone dumped a pile of salt on the chicken bits-- so much salt it could almost make you gag. Now I'm beginning to question if the chicken was even cooked enough because I was finding some squishy gristly which tends to only happen if the chicken is raw or undercooked (the fat didn't meet temp to render). I've just had it, this place is absolute garbage. No smiles, no eye contact, no care. It has been a rollercoaster for years now with this location and I cannot handle the amount of incompetence. It is only a matter of time before a serious food issue closes this place for good from health code violations or something even more serious. I've wasted enough money here; I'm going to taco bell instead because at least I don't feel sick even if the food is subpar. You should all be ashamed for the lack of quality control and portions. The amount of 1 star reviews in the past year is absolutely pathetic and shows exactly the type of consistent bad management and work ethic that is just plain ignored. I could go on and on, but there are other reviews that can speak for many other aspects (don't even get me started on the dining area or drink/condiment area).