Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers praised the friendly and attentive service from staff, with specific mentions of employees like Karlee and Ethan for their exceptional customer care.
Order Accuracy
There were numerous complaints about incorrect orders and missing items, indicating inconsistency in order fulfillment.
Cleanliness
Several reviews highlighted issues with cleanliness, including dirty tables and unsanitary conditions in the bathrooms.
Food Quality
Feedback on food quality was mixed, with some customers enjoying well-prepared meals while others reported cold or poorly made items.
Speed of Service
While some customers experienced quick service, others reported long wait times, particularly during busy hours.
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Jenell Walczak
Feb 13, 2026
5.0
It's McDonalds
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Zach
Feb 1, 2026
2.0
London Rd McDonald’s in Duluth, MN has horrible sick policies. They have forced my son to go in sick several times over the last two years. Anytime he is too sick to work they threaten to write him up if he doesn’t come in. He always wants to go because he doesn’t want to lose his job and he is is such a great worker so he always ends up going in despite being super sick and showing symptoms like coughing and a severe running/dripping nose. As his parent, I told McDonald’s that he can’t go in because we don’t want to get customers sick and they always get super rude with us and demand he comes in despite being sick and showing symptoms. Going in while showing symptoms will get customers sick and this should be against their policies!!! This is a health hazard. And we informed McDonald’s of this to prevent spreading sickness but they didn’t care.
AO
Aaron O'Connor
Jan 21, 2026
5.0
Best McDonalds I’ve been to. They gave me 5 nuggets instead of 4, and the guy that brought my order asked if I needed anything else. True restaurant service.
DN
Derek Nelson
Jan 17, 2026
5.0
Never got the ladies name last night who brought our food out - but they got an amazing employee there. We had some food missing etc and I’ve never felt more taken care of at a MCDS. She deserves a raise.
ML
Mitchell Lukkonen
Jan 4, 2026
5.0
Karlee is the reason I come and visit this McDonald’s! She’s always incredibly positive, always has a smile on her face, and makes sure I’m taken care of! Best place in Duluth! Thank you Karlee for your kindness!