McDonald's

3.0
1622 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
110 E Central Entrance, Duluth, MN
55811, United States

Hours

Reviews

3.0
1,622 reviews
5 stars
401
4 stars
296
3 stars
303
2 stars
176
1 star
446

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times, often exceeding 20-30 minutes for orders, even when the restaurant was not busy.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and food served cold or improperly prepared.

Cleanliness

The restaurant was often described as dirty, with complaints about unsanitary conditions in the dining area and bathrooms.

Staff Attitude

Feedback indicated poor customer service, with staff being unhelpful, rude, or dismissive towards customers.

Management Issues

Many reviews pointed to a lack of effective management, resulting in disorganized operations and low employee morale.
  • MA
    Meriç ÇAPAR
    2 days ago
    1.0
    Yavaşlar. Sehirde bildigim iki mcdonalds var ve burası gerçekten aşırı yavaş fakat ben çalışanları suçlamıyorum cunku iceri girerseniz tum ekiplerinin çocuklardan oluştuğunu görecekseniz. Bunu müdürlerin ucuza insan calistirmak için yaptigini ve sadece cocuklari ise aldigini dusunuyorum.
  • PP
    Person
    3 days ago
    1.0
    Quite possibly the worst McDonalds in Duluth. I would have more sympathy if more stores were like this, but no. It’s just this McDonald’s. Over 20 minute wait for 1 meal. And then once you get the food it’s cold. Then you see nothing but everyone standing around not doing anything. They seriously need to keep this place shut down. Or fire all the employees and hire ones that are competent.
  • TS
    Tyler Scouton
    Nov 7, 2025
    1.0
    This place is really wild. Dirty, slow, you don’t get what you ordered/paid for. I submitted to that feedback form they keep suggesting on here but did not hear anything back. No offer for a refund for the two items that I paid of and never received, no nothing. We are at the public shaming phase of this. My 9 year old wanted to thank you for the happy meal with no toy too. Really made her day. While you are “cleaning” that place for a month now, you might as well move the soda machines back into the lobby while you are at it.
  • RB
    Rod Benton
    Nov 1, 2025
    1.0
    Ordered on the app. Set it for drive through pick up. Pulled up to box gave them the "code" they said yep pull to the window, was given my receipt and next window was given my drinks and asked to pull forward, 5 cars in front of me, one after another they received their food and left. I waited about ten minutes finally I really needed to leave at that point having been there for 15 minutes and needing to move on , finally a young woman came out and said they had lost my order. Not sure how you can lose an order after it was confirmed at the box, given a receipt for it and then given the drinks for it. Then it disappeared? When I called the manager (because obviously I ordered and paid for food. After explaining he said I could come back and get a 'free meal card' I was actually hungry when I ordered. I explained I was headed out of town now as I had delayed myself too long already. I asked for the general manager or the franchisee to call me. He declined and became angry and barking at me. Zero professionalism, zero customer care or concern. As long as they have your money they don't care.
  • SM
    Shawn Melmer
    Oct 30, 2025
    1.0
    Used the app to place an order at 10:58pm pulled into Drive up 10:59 waited 2 min no crew member helped me, pulled around started to show the girl at the window my app order at 10:58 was ignored, when she finally acknowledged me there was told to cancel order they were closed, even though I was there before closing. Her attitude was poor. Being a GM of a local business I would never accept that from my employees.

Frequently Asked Questions About McDonald's

What are the regular opening hours for this McDonald's location?

This McDonald's in Duluth, MN is open daily from 6:00 AM to 11:00 PM.

What are the drive-thru hours at this McDonald's?

The drive-thru is open every day from 6:00 AM to 11:00 PM.