Customers frequently reported slow service at the drive-thru and inside, with long wait times for food.
Order Accuracy
Many reviews indicated issues with incorrect orders and missing items, leading to customer frustration.
Food Quality
While some customers praised the food quality, others noted inconsistencies, such as poor presentation and small portion sizes.
Staff Attitude
Customer service experiences varied, with some staff being friendly and helpful, while others were described as rude or dismissive.
Cleanliness
Several reviews mentioned cleanliness issues, particularly in the bathrooms and dining area.
BL
Bri Li
Oct 10, 2025
2.0
on a somewhat regular basis you can sit in line here at the drive-thru place your order and still sit here for over 10 minutes closer to 15 minutes vehicles ahead of you and your food however simple will still not be ready when you get up there, this drive-thru takes much longer than it should,
just got my food, I ordered a specific combo, a burger and fries, I said the number of the combo I wanted
and I sat there for a little over 15 minutes only to get the burger, no fries... This very thing has happened to me on more than one occasion, they're clearly not paying attention to what you're ordering and then when you get up to the window it's very obvious there is not the slightest sense of urgency even on the most minute level it's just channel like we'll get to it when we.. frustrating when I'm looking for a bite and I just need to get on the road because I have somewhere to be
AO
Alexander Oberton
Oct 3, 2025
5.0
We ordered a cookie dough blizzard, and I think this is the largest amount of cookie dough I’ve ever received in my blizzard. Thank you Dairy Queen 🙏
NB
Nicole B
Sep 6, 2025
5.0
Great food and fast service!
BW
Ben Wood
Aug 6, 2025
5.0
Just had a double cheese pleasantly surprised by the quality