Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and slow service.
Cleanliness
Multiple reviews highlighted consistent issues with cleanliness, including dirty tables and floors, impacting the overall dining experience.
Food Quality
Food quality was inconsistent; while some customers enjoyed their meals, others reported stale or poorly prepared items.
Drive-Thru Issues
Many customers experienced long wait times and order inaccuracies in the drive-thru, leading to frustration.
Positive Experiences
Despite the negatives, several customers had positive experiences, particularly with ice cream and specific menu items like burgers and blizzards.
SS
Sunflower_mia
Jan 3, 2026
5.0
It was so perfect, everything about it. Nashya took our order and andrew served my chickenall very kind to us l.
SD
Sharon Doig
Dec 8, 2025
3.0
While the food was good, I didn't get I ordered. I asked for a regular hamburger and got a cheeseburger instead. Didn't discover it until I got to my hotel room. Also, the person that took our order in the drive through sounded extremely bored and didn't ask if I wanted ketchup for my fries.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours for Dairy Queen Grill & Chill in Duluth, MN?
Dairy Queen Grill & Chill is open from 11:00 AM to 9:00 PM Monday through Thursday and Sunday, and from 11:00 AM to 10:00 PM on Friday and Saturday.
What types of food and treats are Dairy Queen Grill & Chill known for?
They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, Chicken Strip Baskets, and DQ Cakes.
Does this Dairy Queen location have a drive-thru and family-friendly amenities?
Yes, it offers a drive-thru, seating, high chairs, and is wheelchair accessible, making it family-friendly and suitable for children.
Can I order food online for pickup at Dairy Queen Grill & Chill Duluth?
Yes, you can place orders online for pickup through their official website.
Where is Dairy Queen Grill & Chill located in Duluth?
The restaurant is located at 307 Canal Park Drive, Duluth, MN 55802-2396, USA.
Are there any nearby attractions I can visit before or after enjoying Dairy Queen's treats?
Yes, nearby attractions include Canal Park, Ariel Bridge, and Movie Hollywood cinema, all within walking distance for a fun visit before or after your meal.
What other dining options are close to Dairy Queen Grill & Chill in Canal Park?
Nearby dining options include Vitta Pizza Canal Park for Italian cuisine, Cloud9sushihibachi for sushi, Thai Krathong for Thai food, and Red Lobster for seafood.
Are there convenient services near Dairy Queen such as gas stations or convenience stores?
Yes, ICO and Canal Park Liquor are nearby, offering gas, convenience, and grocery shopping options.
What family-friendly features does Dairy Queen Grill & Chill provide?
The location features high chairs, wheelchair accessibility, restrooms, seating, and a welcoming environment for families and children.
How can I stay updated on deals and promotions at Dairy Queen Grill & Chill?
You can download the Dairy Queen app to get exclusive deals and mobile ordering rewards.