Chipotle Duluth - Miller Hill Mall is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
The restaurant is consistently reported as dirty, with unclean tables, floors, and food areas.
Service Issues
Customers frequently experience long wait times, incorrect orders, and poor customer service.
Management Problems
Many reviews indicate a lack of effective management, leading to staffing shortages and operational inefficiencies.
Food Quality
While some customers enjoyed the food, many reported issues with portion sizes, incorrect ingredients, and overall food quality.
Online Ordering
The location often operates on an online-only basis, causing frustration for customers who wish to order in person.
NP
Noah Palmen
3 days ago
1.0
I never leave bad reviews really about anything. This place needs to fire over half their staff. It’s extremely embarrassing the work ethic and the behavior of these employees at this location. It’s like a joke, everytime I’ve gone people are extremely frustrated about something and the workers have very poor work ethic. Idk how these people get hired.
EP
Emily Peterson
4 days ago
1.0
DO NOT GO HERE!!! We placed a mobile order for only 2 things. The app told us that it was going to be ready by 7:40. We ended waiting 45 minutes for our food and there were several other people in there waiting for mobile orders and several people were walking out empty handed. While waiting, they had a worker clock out for his break. After asking again for our food we had found out it was sitting there. They knew we were sitting there waiting for our food but never said anything to us or called out names. The place is also disgusting and needs to be cleaned. Garbages overflowing, trash all over the floor, crumbs everywhere. Will not be visiting again.
SP
Stacy Peterson
4 days ago
1.0
This location is always so dirty. Overstuffed garbages, dirty tables, garbage and food all over the floors. Food takes forever, mobile orders are never out in time. Employees ignore you if you ask questions. Edited to add: placed a mobile order, arrived at pick up time given and which was 7:40om. Did not get my God until 815 and order was wrong. So many people were walking out. This place needs management to step in.
KD
Katie Dickey
Jan 4, 2026
1.0
Worst experience by far. 10-15 people working but they were goofing off with one employee making a video, which led to a few of us waiting to put in our order. Then had to wait again to even pay because no one was there to help, i never recieved a reciept she just walked away from me. Floor was messy in the back (worse than just the little bits that fall when prepping), tables were dirty. This location used to be great, its not anymore. Was not worth my $15 burrito.
AN
Adrian Norman
Jan 1, 2026
1.0
Needs new management! Every time I come in they are only doing online orders. They always say they are behind on orders. And if people aren’t there right away to pick up orders they leave them behind the counter and don’t call names out for them. I’ve had fast food experience similar to chipotle and the only reason I think it is this bad is due to having poor management. The employees ignore customers who are waiting every time I come in. They would rather pick at small issues behind the counter than help customers.
Frequently Asked Questions About Chipotle Mexican Grill
What are the opening hours of Chipotle Mexican Grill at Duluth - Miller Hill Mall?
Chipotle Duluth - Miller Hill Mall is open every day from 10:45 AM to 10:00 PM.
Where is Chipotle Mexican Grill Duluth - Miller Hill Mall located?
It is located at 1600 Miller Trunk Hwy, Ste F13C, Duluth, MN 55811, USA.
What types of food does Chipotle Mexican Grill offer at this location?
They offer customizable menu items including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
Does Chipotle Duluth - Miller Hill Mall offer pickup and delivery services?
Yes, the location offers both in-store pickup and delivery services.
Can I order Chipotle food online for this location?
You can order online via their website or mobile app for easy pickup or delivery.
Are credit cards accepted at Chipotle Mexican Grill in Duluth?
Yes, this location accepts credit cards for payment.
Is Chipotle Mexican Grill Duluth - Miller Hill Mall LGBTQ+ friendly?
Yes, the restaurant welcomes LGBTQ+ customers.
What nearby shopping options are available near Chipotle Duluth - Miller Hill Mall?
Nearby shopping includes American Eagle Outfitters, Bath & Body Works, Tradehome Shoes, and Miller Hill Mall itself, great for combining your meal with a shopping trip.
Are there any coffee shops near Chipotle Duluth - Miller Hill Mall?
Yes, Caribou Coffee is nearby, making it convenient to grab a coffee before or after your meal.
What health and wellness facilities are close to Chipotle at Duluth - Miller Hill Mall?
Nearby health and wellness centers include Essentia Health clinics, physical therapy centers, and fitness centers like Essentia Health-Therapy & Performance Center.