Caribou Coffee

4.3
220 reviews
A variety of holiday Caribou Coffee beverages surrounded by a Pumpkin Cream Cheese Muffin, French Toast Sandwich, and Chocolate Truffle Brownie, creating a cozy and indulgent atmosphere.

About

Coffee ShopCafeBreakfast Restaurant
Life is Short, Stay Awake for it. Visit your nearby Caribou Coffee who believes that coffee is more than a drink with real ingredients. It's a personal experience that fuels your life and creates meaningful moments.

Details

  • Dine-inAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available
  • Requires appointmentNot available

Location

Caribou Coffee
1600 Miller Trunk Highway, Duluth, MN
55811, United States

Hours

Reviews

4.3
219 reviews
5 stars
142
4 stars
35
3 stars
21
2 stars
4
1 star
17

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Feedback on staff is mixed; while many customers praised the friendly and helpful service, there were several complaints about rudeness and unprofessional behavior from certain employees.

Drink Quality

Customers enjoyed the taste of many drinks, particularly the Turtle Mocha and dark chocolate options, but there were complaints about inconsistent quality and incorrect orders.

Service Speed

Most reviews highlighted fast service, although some customers experienced delays and issues with order accuracy.

Atmosphere

The location is generally appreciated for its atmosphere, being a convenient stop in the mall, but some customers noted it can get crowded and chaotic.

Customer Experience

Overall customer experiences vary widely, with some expressing loyalty and satisfaction, while others reported significant dissatisfaction due to service issues.
  • RR
    Ray Reinertsen
    Oct 30, 2025
    5.0
    The staff was particularly nice, competent and fast. They definitely were the best Caribou employees I have ever come across. AND in a mall setting.
  • MG
    Marlo Gangi
    Sep 25, 2025
    5.0
    Service was friendly and drink was delicious!
  • TR
    Terry Ross
    Sep 22, 2025
    5.0
    Love our caribou in superior only wish it was bigger and was on the same side of street that Super One is on which would make it more convenient 🥰
  • NC
    Nani K (Cici)
    Aug 30, 2025
    1.0
    context: i work in the mall at a very high traffic store right next to this location. i buy food from here everyday. there is an older woman that works at this location that has been very rude to me and not only that but shes messed up my order a few times. i went there asking for 2 waters (one for me and one for my coworker) and was told in a very off putting tone that i had to wait on the other side (which im well aware of) i sit there for about 15 minutes waiting for my water, mind you im currently clocked into work at this time using my 15 minute break for some water. i go up and ask when ill get my water, they apologize saying theyre really busy and itll be out in a few minutes. about 5-10 more minutes go by and i go to the front to ask again because 20 minutes for water is a little crazy. i see another worker holding a regular cup and i overheard him telling the older lady it was for me, i then hear her say "no im giving her these" and she puts 2 shot glass sized cups of water on the counter. mind you, it was not that busy there. maybe 2 people in line before my when i first ordered my water. then the next day comes and my coworker informed me that the same older lady working there was talking to him about how i was rude. she's unprofessional and that is certainly not how you talk about fellow mall employees/regular customers.
  • KW
    Kara Woodley
    Jun 23, 2025
    5.0
    This is a great little coffee stop while we're at the mall. The baristas are friendly and helpful, especially to our children.

Frequently Asked Questions About Caribou Coffee

What are the operating hours of Caribou Coffee in Duluth?

Caribou Coffee in Duluth is open Monday through Saturday from 9:00 AM to 8:00 PM, and Sunday from 10:00 AM to 18:00 PM. Holiday hours may vary.

Does Caribou Coffee offer in-store pickup or delivery services?

Caribou Coffee offers in-store pickup services but does not provide delivery.