McDonald's

3.5
1518 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
415 E Frazee, Detroit Lakes, MN
56501, United States

Hours

Reviews

3.5
1,518 reviews
5 stars
481
4 stars
381
3 stars
323
2 stars
137
1 star
196

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported long wait times, incorrect orders, and rude staff, leading to a generally poor service experience.

Food Quality

While some customers enjoyed the food, there were numerous complaints about cold items and incorrect orders.

Cleanliness

The facility was noted to be clean, but several reviews mentioned dirty tables and a lack of attention to cleanliness during busy times.

Customer Experience

Overall, customer interactions varied widely, with some praising friendly staff while others reported unprofessional behavior.
  • HH
    Hyoi
    Dec 27, 2025
    4.0
    It's McDonald's, what more can you say
  • TS
    Thomas Steinbrueck
    Dec 13, 2025
    1.0
    As we were waiting in line at the drive through I watched as they gave my order to the guy in front of me no big deal mistakes happen. Once we got to the window I was asked what my order was and I said I believe you just gave it to the person in front of me to which the response was “oh yea I thought so” So we waited at the window for almost 10mins when they handed me the food we ordered but not the cookies, the food must’ve been sitting on the counter dying because it was at best room temp. They asked me to pull forward and they would bring out the cookies. After waiting another ten minutes they bring me a pancake container with the cookies just thrown in. But to top it all of instead of getting 13 cookies I got 11 and a half that’s correct 11 and a half not once did anyone apologize or say sorry for the inconvenience I was treated like it was my fault.
  • EE
    Ern
    Dec 10, 2025
    2.0
    Foods good just long wait vary long seemed like and not this last time but the 2 previous they got our order wrong or forgot something
  • PS
    Paxtyn schlehr
    Dec 6, 2025
    1.0
    At the pay till the lady who took us did say hi didn't smile or even ask us what order we were and there's no customer service and same thing at the hand out wondow
  • YM
    Yeerdone Msgurl
    Dec 6, 2025
    2.0
    Manager was just yelling at an employee and everyone could hear it. Other than that standard McDonald’s. Just didn’t sound like they were treating staff right.

Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's in Detroit Lakes?

McDonald's is open daily from 5:30 AM to 11:00 PM.

Does this McDonald's location offer drive-thru service?

Yes, the McDonald's at 415 E Frazee has a drive-thru open daily from 5:30 AM to 11:00 PM.