Service Speed
Customers frequently reported slow service, particularly during busy times, with many experiencing long wait times for both in-store and delivery orders.
Food Quality
The food quality received mixed reviews; while many praised the freshness and taste of the sandwiches, there were complaints about incorrect orders and missing ingredients.
Staff Attitude
Customer interactions with staff varied significantly, with some praising friendly service while others reported rude behavior and disorganization.
Cleanliness
Several reviews highlighted issues with cleanliness, particularly in the dining area and restrooms, indicating a need for better maintenance.