Several customers reported problems with order accuracy and staff rudeness, leading to dissatisfaction.
Food Quality
While many enjoyed the food, there were complaints about portion sizes and food preparation, including raw chicken and poorly made items.
Cleanliness and Atmosphere
The establishment was generally noted for being clean, but some reviews mentioned a lack of friendly interaction from staff.
Drive-Thru Experience
The drive-thru was often criticized for being slow and inconvenient, with long wait times reported.
Positive Highlights
Despite the issues, many customers praised the delicious ice cream and some highlighted excellent service experiences.
JE
Jennifer E
Nov 13, 2025
5.0
We had a large group of teenagers, quick and correct orders, quality food and service
LF
LaShawna Fairbanks
Oct 27, 2025
1.0
Worst DQ experience to date. The girl got our order wrong. Asked FOUR times for two 3 pc chkn stp baskets with one blizzard, one lemonade and a side order of regular cheese curds. I only got 2 pieces for my basket. My fiancé got his 3 but they were very small. No toast or fries with either of them. To make it worse instead of reading back what was on her screen she just doubled the drinks and blizzard and obviously replaced fries with cheese curds. Then had someone else take care of our order. I had my fiancé pay for it just so we wouldn't hold up the line. But very ridiculous and very disappointing. First time here and NOT a good impression especially being a former DQ manager and employee of 6 years.
HH
hunterthelloyd
Aug 29, 2025
5.0
Friendly staff. And delicious food always fresh
BL
Breanna Longtin
Aug 24, 2025
4.0
It was clean and there was plenty of staff to get quick service. Only complaint is the drive through is not convenient with the line going out to the road.
CC
Christian Cairy
Aug 12, 2025
5.0
what a time to be alive! DQ Chill and Grills are all over the place! Family loves some DQ!
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, Chicken Strip Baskets, and more.
What are the operating hours of Dairy Queen Grill & Chill in Detroit Lakes?
The restaurant is open Monday to Thursday from 10:30 AM to 9:00 PM, Friday and Saturday from 10:30 AM to 10:00 PM, and Sunday from 11:00 AM to 9:00 PM.
Does Dairy Queen Grill & Chill have drive-thru and outdoor seating?
Yes, Dairy Queen Grill & Chill offers both drive-thru service and outdoor seating for customers.
Is Dairy Queen Grill & Chill family-friendly and suitable for kids?
Yes, the restaurant is family-friendly and welcomes children, making it a good spot for families.
Can I order food and access mobile deals from Dairy Queen Grill & Chill?
Yes, you can use the Dairy Queen mobile app to order food, access exclusive deals, and earn rewards.
Where is Dairy Queen Grill & Chill located in Detroit Lakes?
Dairy Queen Grill & Chill is located at 900 McKinley Ave, Detroit Lakes, MN 56501-3504, USA.
Are there other dining options nearby Dairy Queen Grill & Chill?
Yes, nearby dining options include Papacitos Burritos, a Mexican and American restaurant, and McKinley Nutrition, which offers health food and smoothies.
What nearby places can I visit after dining at Dairy Queen Grill & Chill?
After your visit, you can check out Detroit Lakes Polar Fest for community events and entertainment, or enjoy a workout at Snap Fitness nearby.
Are there any nearby services for beauty and wellness close to Dairy Queen Grill & Chill?
Yes, nearby beauty and wellness options include Conviction Salon & Spa, Nail Bar, and Mais at A Court Of Manes beauty salons and spas.
How can nearby transit or landmarks help me find Dairy Queen Grill & Chill?
Dairy Queen / Orange Julius and other Dairy Queen locations are nearby, serving as recognizable landmarks that can help you locate the restaurant easily on McKinley Ave.