Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Delano Subway® Restaurant at 625 Babcock Blvd E brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous customers reported stale bread, poorly made sandwiches, and overall dissatisfaction with food freshness.
Service Issues
Many reviews highlighted poor customer service, including rude staff, incorrect orders, and long wait times.
Cleanliness
Several customers noted that the dining area was dirty and unsanitary, with unclean tables and food debris.
Staff Behavior
Feedback indicated inconsistent staff behavior, with some employees being friendly and helpful while others were rude or unprofessional.
Operational Problems
Customers experienced issues with online orders, including delays and incorrect items, as well as problems with the drive-thru service.
VV
vanna
Jan 26, 2026
1.0
My sandwich, that was non-toasted, was SO stale and flaky it tasted like a crouton; and the veggies tasted very old. Surprised I didn’t get sick off from the sandwich.
SF
Shelly Foshee
Oct 31, 2025
1.0
Placed an order online hours before close. Store was closed. Are we just making up the rules as we go now?
CT
Chad Theimer
Oct 3, 2025
1.0
This location is using yesterday's bread! Even though the manager disagreed with me, and argued with me that it was fresh today, I called bs. The bread was dry, flaky, and stale. If it wasn't yesterday's bread, why at 11:00am was there only 3) herb & cheese bread loafs in the bread case? I had them remake my sandwich but don't lie to me! So many OTHER sub options these days and subway keeps disappointing no matter what city I'm in here in MN.
Side notes:
- Dining area was dirty
- Drink station was out of multiple soda selections
- Out of large lids for the cups
Who's running this place?
SH
Steve Hawk
Sep 30, 2025
1.0
A young ginger boy, not a day over 15, did not greet me as I entered the establishment that I frequently visit. He just sat on his phone and waited for his video to finish before his first words were “what do you want”. Like I said previously, I go to this store in Delano quite often, since I live in Watertown, my daily commute back home takes me right down 12, and past the store. I’m not claiming I’m an important person, but coming in at least twice a week, I expect a slight amount of respect. About four slices of pepperoni were placed on my 12” Hot Shot Italiano, and the absolute bare minimum of veggies. I asked for just a line or two of mayonnaise, and he proceeded to unleashed what must have been a quarter of the sauce container on the my measly sandwich. Before even I even my card he asked, cash or card tip, which I responded, I feel like my service wasn’t worthy of a tip. He responded, “tips and required after a transaction, new rule we just passed”. It must have been a rule he made up in his head because I have never heard of such a preposterous thing. I once again told him that I wasn’t going to tip and he told me to, “have ‘mid’ evening scrub”. I will not be visiting this establishment again, and I hope this issue gets dealt with. Thank you.
DN
Dylan Nelson
Sep 30, 2025
1.0
THIS WAS AN AWFUL EXPERIENCE . TERRIBLE customer service. As i walked in there was a ginger man on his phone and didn’t greet me. he started to make my sandwich WITHOUT gloves on and proceeded to sneeze into his hand repeatedly and wipe it on his dirty pants and continue to make my sandwich. He was disobedient when I tell him what I want on my sub. Did not follow my direction and expectation while making my sub. It appeared there was a footprint in my sub when I took it out of the bag. He then glared at when when I refused to tip and said tip is required with purchase. Never coming back. There was no manager for me to speak to I would too contact them personally.
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