Mixed reviews on customer service; some praised friendly staff while others reported rude behavior and unprofessionalism.
Order Accuracy
Frequent complaints about incorrect orders and issues with online orders.
Food Quality
Inconsistent food quality; some customers enjoyed hot and fresh meals, while others received undercooked or poorly prepared items.
Cleanliness
Concerns about cleanliness and maintenance of the restaurant, with reports of sticky surfaces and aging facilities.
Speed of Service
Service speed varies; some customers experienced long wait times, while others noted quick and efficient service.
KW
Karolee Withers
Nov 4, 2025
5.0
Always great food and friendly service!
SW
Stacy Ward
Oct 30, 2025
2.0
Ice cream is always melted and their meat is awful, orders often wrong. Speaker doesnt work so they can't hear you.
AS
American Salt
Oct 15, 2025
5.0
Good customer service and clean environment
KW
Kathy Watts
Oct 11, 2025
1.0
I got sent on a doordash order to this store. I arrived 8 minutes after they closed. She refused to make the order. that's fine. her choice, but to not even have the decency to talk with me. To make me have to call the store while you stare at me through the Glass door is horrible customer service. Hopefully you move on to bigger and better things. Then maybe, you may get replaced by a manager who actually cares. Two thumbs down for your customer service and your attitude. Don't ever forget that any person who comes into your store is a potential customer.
SS
Sara S
Aug 16, 2025
1.0
Online order not ready, Employees not helpfull just look at each other like you do it. 3 different employees to do 1 order with very little customers in store or drive thru. I was told I can get my own drinks. Worst online order ever from a fast food restaurant.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Delano, MN?
Dairy Queen Grill & Chill is open daily from 10:30 AM to 10:00 PM.
Where is Dairy Queen Grill & Chill located?
It is located at 403 W River Rd, Delano, MN 55328-9103, USA.
What type of food and treats does Dairy Queen Grill & Chill specialize in?
They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and ice cream cakes from DQCakes.com.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, the location has a drive-thru for convenient ordering.
Are there any amenities available for families and children at this Dairy Queen?
Yes, the restaurant provides booster seats, high chairs, is family-friendly, welcomes children, has restrooms, and offers outdoor seating with free WiFi.
Is Dairy Queen Grill & Chill wheelchair accessible?
Yes, the location is wheelchair accessible.
How can I place an order at Dairy Queen Grill & Chill?
You can order online via their official website or mobile app at https://www.dairyqueen.com/en-us/order/pickup/n/11407/ for pickup.
Are there any nearby fitness centers where I can visit before or after enjoying a meal at Dairy Queen?
Yes, Forum Delano and Sunrise Fitness LLC are nearby gyms you can visit before or after your visit to Dairy Queen.
Which nearby restaurants offer different cuisine options around Dairy Queen Grill & Chill?
Nearby dining options include Pho Viet 45 (Vietnamese), El Molcajete (Mexican), Chun Mee (Chinese), and Applewood Shack (Barbecue and American).
Are there convenient services nearby to help me plan a day trip or manage errands when visiting Dairy Queen?
Yes, nearby you'll find a Shell gas station, U-Haul Neighborhood Dealer for truck rentals, Holiday Stationstores convenience store, and a U.S. Bank ATM for your financial needs.