Subway

4.2
291 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Crystal Subway® Restaurant at 5557 West Broadway brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
5557 West Broadway, Crystal, MN
55428, United States

Hours

Reviews

4.2
291 reviews
5 stars
166
4 stars
66
3 stars
30
2 stars
13
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and efficient service from the staff, highlighting their patience and professionalism even in challenging situations.

Food Quality

While some customers enjoyed the fresh ingredients and tasty sandwiches, others reported issues with incorrect orders and inconsistent food quality.

Pricing Concerns

Several reviews mentioned dissatisfaction with rising prices, feeling that the cost of sandwiches was too high compared to the value received.

Cleanliness

The location is generally noted for being clean and well-maintained, contributing positively to the overall dining experience.

Order Accuracy

There were multiple complaints about incorrect orders, particularly with online and app orders, indicating a need for improvement in this area.
  • KJ
    Kaleen Johnson
    4 days ago
    3.0
    The hispanic manager that prepared my sandwich understood that I don’t eat meat so I would need him to put on fresh gloves. In between making and toasting my sandwiches he felt the need to do other things with those same gloves he was using to prepare my sandwich which I think is rude and inconsiderate on top of germs being on the door handles and everything else you needed to touch in between making my sandwiches. Not only was my concern for cleanliness disregarded but you just lost my business. There were a few other things that took place and after still leaving a tip I left with the icks and the knowing that my Sandwhich didn’t matter to you restocking your bread cabinet and handling other orders is what mattered.
  • VO
    Vanessa Ombuna
    Nov 16, 2025
    5.0
    They got on alo and that’s so boujee 🤏🏾🤏🏾
  • KN
    Kassee Nelson
    Oct 7, 2025
    1.0
    This location doesn’t accept coupon codes when you order in the app. Wild.
  • BK
    Brenda Kammer
    Jun 12, 2025
    1.0
    I asked for a BLT with provolone, mayo, and onion. Got home and the sandwich had salami, mayo, provolone and tons of onion. No bacon, no lettuce, no tomato. My friend ordered something else and she got my bacon on her sandwich with black olives. Complete mix up of ingredients on two different sandwiches. Called to complain and phone goes straight to voicemail which is full. Total BS!

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 5557 West Broadway in the Crystal Shopping Center, Crystal, MN 55428.

What are the opening hours for Subway at Crystal Shopping Center?

Subway is open from 7:00 AM to 1:00 AM Monday through Friday, 8:00 AM to 1:00 AM on Saturdays, and 9:00 AM to 11:00 PM on Sundays.