Chipotle Mexican Grill

3.2
952 reviews
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Business Details

5608 W Broadway Ave, Crystal, MN
55428, United States
(763) 535-3303
https://locations.chipotle.com/mn/crystal/5608-w-broadway-ave?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=764
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About

Mexican Restaurant
Chipotle Crystal is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
5608 W Broadway Ave, Crystal, MN
55428, United States

Hours

Reviews

3.2
952 reviews
5 stars
342
4 stars
172
3 stars
82
2 stars
64
1 star
292

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported unsanitary conditions, including dirty dining areas and food preparation lines.

Service Quality

Customer service experiences varied widely; some praised friendly staff while others reported rude and unhelpful employees.

Food Quality

Many reviews highlighted issues with food quality, including cold, poorly prepared, or improperly portioned meals.

Order Accuracy

Frequent complaints about incorrect or incomplete orders, especially with online and takeout services.

Overall Experience

Overall, customers expressed disappointment with this location, citing a decline in quality and service over time.
  • AS
    Anakin Skycocker
    2 days ago
    1.0
    Overpriced, skimpy portions, inconsistent scoops. Not worth it.
  • CP
    Cynthia Penaloza
    Dec 12, 2025
    1.0
    Thursday at 8:30PM. Kitchen was closed only option was chicken and white rice everything else they were no longer cooking! attitude on the workers was horrible, place was very filthy! Napkins all over the floor, forks and spoons all over the floor. Manager on site could really care less. So sad this chipotle has gotten so bad. I strongly suggest you call (if they even answer) before you make a drive to make sure they have any more meats or if they’re done cooking for the day!
  • MB
    Monte Brown
    Nov 30, 2025
    3.0
    Went here a couple days ago. It was pretty empty. The portion given was decent compared to the usual. I got half chicken and half steak. Meat was decent. Overall, I give the food 8.5/10 (because of the amount given. I truly appreciate it)
  • NN
    Natashia
    Nov 25, 2025
    1.0
    Got here 15 mins before close and employees would not serve me, apparently they sold out of food for the night….
  • EE
    Eric
    Nov 17, 2025
    1.0
    This is one of the most filthy locations I've ever seen
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Frequently Asked Questions About Chipotle Mexican Grill

What types of food does Chipotle Mexican Grill in Crystal offer?

Chipotle Mexican Grill offers customizable Mexican menu items including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.

What are the operating hours of Chipotle Mexican Grill at 5608 W Broadway Ave in Crystal, MN?

The restaurant is open daily from 10:45 AM to 11:00 PM.