Buffalo Wild Wings

3.6
1928 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
5590 West Broadway, Crystal, MN
55428, United States

Hours

Reviews

3.6
1,928 reviews
5 stars
783
4 stars
424
3 stars
249
2 stars
155
1 star
317

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times for seating and food, as well as poor service from staff, including inattentiveness and rudeness.

Food Quality

Many reviews mentioned cold or poorly prepared food, with specific complaints about wings being dry or overcooked.

Staff Performance

While some staff members received praise for their friendliness and attentiveness, others were criticized for being unhelpful or unprofessional.

Atmosphere

The atmosphere was generally described as enjoyable, especially during sports events, but some customers noted cleanliness issues and a lack of management presence.
  • HH
    Hannah
    Dec 21, 2025
    5.0
    Came on 12/21 and the daytime bartender was so wonderful. Literally such a delightful person and she was helpful with the menu and getting the best wings for our buck!
  • CS
    cathy stiernagle
    Dec 10, 2025
    5.0
    Is the woman behind the bar was so delightful?She made us laugh, and she was so nice. She recommended a great drink and we ended up getting some appetizers instead of a meal.Which was a great idea. She called me her friend when I left.And she just made me feel like I belong there
  • DE
    Deea Elliott
    Dec 6, 2025
    1.0
    Went in to sit down my partner and I. The manager told us it was going to be a little wait to be seated because we did not want to sit at the bar. A large party came in about 10-12 people, they waited a small wait and got seated before us. Seemed pretty prejudiced. Mind you when we arrived there was plenty of room for us to be seated, they even made time to put together tables for the larger group. I will not come here again oh and my waiter was a snob, he was resentful toward us but when another party came in after us he was joyous with them. Two thumbs down! Cold food
  • BB
    Bryan Boogie
    Nov 30, 2025
    3.0
    I have had good experiences here and recently worse. Food is always decent and drinks. Service has gotten worse and worse. Messed my order up and ordered another to go and didn't bother to check since I was very specific and thought we were on the same page. Got home and when I went to eat it, it was the same mess up on a simple burger order. Going downhill quickly and will not be returning business. Greeter/seater was phenomenal though.
  • JC
    Jose Chinas
    Nov 21, 2025
    1.0
    We frequent this location a lot! Lately the food comes out cold and service is terrible. I had to grab a manager to tell them about our food because our server did not stop to ask if we needed anything or if the food came out ok. Our waitress Reyna walked past our table a total of 11 times not checking on us at all. Even after I talked to the manager about our mishap with our food. We’ve had great experiences up to this point with other waitresses but we will definitely be taking a break from BWW in the coming weeks to hope things improve again.

Frequently Asked Questions About Buffalo Wild Wings

What type of food does Buffalo Wild Wings in Crystal, MN specialize in?

Buffalo Wild Wings specializes in award-winning Buffalo, New York-style wings available in 26 different sauces and seasonings.

What are the operating hours of Buffalo Wild Wings on weekends?

On Saturdays and Fridays, Buffalo Wild Wings is open from 11:00 AM to 1:00 AM, and on Sundays from 11:00 AM to 11:00 PM.