Buffalo Wild Wings

3.6
1920 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
5590 West Broadway, Crystal, MN
55428, United States

Hours

Reviews

3.6
1,920 reviews
5 stars
778
4 stars
424
3 stars
247
2 stars
155
1 star
316

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times for seating and food, as well as poor service from staff, including inattentiveness and rudeness.

Food Quality

Many reviews mentioned cold or poorly prepared food, with specific complaints about wings being dry or overcooked.

Positive Staff Interactions

Some customers praised individual staff members for their friendliness and attentiveness, highlighting a few positive experiences amidst the overall negative feedback.

Atmosphere

The restaurant is noted for its lively atmosphere, especially during sports events, which some customers enjoyed despite the service issues.

Pricing Concerns

Several reviews indicated that customers felt the prices were too high for the quality of food and service received.
  • AN
    AMARSOCCER10 NUKIC
    1 day ago
    1.0
    Slow and horrible customer service. Justin is the worst guy there. They can’t even sauce chicken.
  • JC
    Jose Chinas
    3 days ago
    1.0
    We frequent this location a lot! Lately the food comes out cold and service is terrible. I had to grab a manager to tell them about our food because our server did not stop to ask if we needed anything or if the food came out ok. Our waitress Reyna walked past our table a total of 11 times not checking on us at all. Even after I talked to the manager about our mishap with our food. We’ve had great experiences up to this point with other waitresses but we will definitely be taking a break from BWW in the coming weeks to hope things improve again.
  • LR
    LaShawn Raines
    Nov 17, 2025
    3.0
    Food ok, deals are great, my issue is them nasty tail fries!!!!!!! Please, please, please, give us a nice alternative because I feel like I'm wasting so much when I get a wing deal that comes with fries. I don't like the tots either. I don't know if it's the grease or the fact that I don't eat at the restaurant and they go bad after getting slightly cold, not sure.
  • TM
    Tav McIntyre
    Nov 16, 2025
    5.0
    I went with some buddies for Veterans day. The bartender jumped in to take our orders and bring us our food which was really cool of him. The food was solid. If you've been to Bdubs before, it was the same.
  • EH
    Erica Hynes
    Nov 11, 2025
    1.0
    Caleb clearly comprehension isn’t your strong suit. Learn to listen before responding! Your attitude was very poor on a day like today. Maybe you should serve in the military instead of wings.

Frequently Asked Questions About Buffalo Wild Wings

What type of food does Buffalo Wild Wings in Crystal, MN specialize in?

Buffalo Wild Wings specializes in award-winning Buffalo, New York-style wings available in 26 different sauces and seasonings.

What are the operating hours of Buffalo Wild Wings on weekends?

On Saturdays and Fridays, Buffalo Wild Wings is open from 11:00 AM to 1:00 AM, and on Sundays from 11:00 AM to 11:00 PM.