Arby's

4.1
951 reviews
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Business Details

5629 Broadway Ave W, Crystal, MN
55428, United States
(763) 535-5969
http://www.arbys.com/locations/us/mn/crystal/5629-broadway-ave-w/store-586
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
5629 Broadway Ave W, Crystal, MN
55428, United States

Hours

Reviews

4.1
951 reviews
5 stars
457
4 stars
256
3 stars
137
2 stars
37
1 star
64

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences varied widely, with some praising friendly and attentive staff, while others reported rude service and long wait times.

Food Quality

Food quality was inconsistent; some customers enjoyed fresh and delicious meals, while others received cold or stale items.

Cleanliness

The cleanliness of the restaurant was noted positively by some, but others reported unsanitary conditions and a lack of attention to cleanliness.

Order Accuracy

There were multiple complaints about incorrect orders and missing items, indicating issues with order accuracy.

Staffing Issues

Several reviews mentioned the restaurant being understaffed, leading to longer wait times and poor service.
  • JJ
    Jean Marie Jones
    Dec 17, 2025
    5.0
    Love the steak bites they are amazing and the beef and cheddar sandwiches are so yummy. Order was Fast and Fresh and employees were friendly
  • AW
    Alvin Wilson
    Dec 15, 2025
    5.0
    Got my order take advantage soon as walked in, and only to 3 minutes ti receive my food. ATE Inside. Service was friendly. I recommend Arby's to everyone.
  • CB
    C B
    Dec 14, 2025
    5.0
    The food was delicious and the employee working the drive-thru window was 💯
  • CN
    chris nedland
    Dec 1, 2025
    5.0
    Courteous
  • KJ
    Kaleen Johnson
    Nov 16, 2025
    3.0
    Why don’t you guys ever give fresh fries? They are always old
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