Wendy's

3.4
1356 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
12999 Round Lake Blvd., Coon Rapids, MN
55448, United States

Hours

Reviews

3.4
1,356 reviews
5 stars
447
4 stars
320
3 stars
211
2 stars
104
1 star
274

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude and unhelpful staff, long wait times, and incorrect orders, leading to a negative overall experience.

Food Quality

Many reviews mentioned cold, overcooked, or poorly prepared food, with several customers expressing disappointment in the freshness and taste.

Cleanliness

Several customers noted unsanitary conditions in the dining area and bathrooms, contributing to an overall negative impression of the location.

Management Concerns

Feedback indicated issues with management, including lack of support for staff and poor customer service, which negatively impacted the dining experience.
  • JJ
    jeff jones
    Dec 21, 2025
    5.0
    Never have problems here
  • GB
    Grace B
    Dec 13, 2025
    1.0
    Waited forever in the drive thru, was told they were out of ranch (how does a fast food place run out of ranch?), was not told my total at the microphone or at the window, the lady just took my card and then gave it back with my food. Didn’t get a receipt, and the chicken tenders I got were not fresh at all, they were warm but rubbery and over-cooked. Yikes.
  • MJ
    MarkyMarc James
    Dec 7, 2025
    1.0
    The gentleman in the drive through legitimately threatened me and told me he was trying to go home so he couldn't accommodate my request for a large fry. This is probably the worst experience I have ever had at a fast food place. Management doesn’t speak any English, so she literally just let her employee threaten me in the drive through and did nothing about it… Is this real life? Yall should be ashamed and both should be fired. Calling management tomorrow
  • RR
    Rory
    Dec 1, 2025
    1.0
    Everything about the last two experiences i had here were absolutely atrocious i will NEVER be coming here again. The lady said 'gimme a minute' the second we got to the window and we then proceeded to wait for 10 minutes before deciding to just leave. And then today when we went we waited for about 3 min before the lady even said anything then she proceeded to again say 'gimme a minute' and take another 5 and she kept repeating the wrong order back to us so we had to repeat ourselves multiple times unnecessarily and when we got to the window she gave us the wrong order entirely, didn't give us any straws and she ripped our receipt completely so i can't even tell what she rang up on the machine she very well could've rang it up correctly and we paid for thing we did not get. -5/10 experience, your workers need to be reevaluated on weather or not they should actually have been hired at all.
  • JW
    Jj wigren
    Nov 18, 2025
    1.0
    order took FOREVER and then proceeded to put all the wrong toppings and none of the right ones on two burgers. the receipt with the order is little right there. why go deliberately out of the way to ruin someone’s night.

Frequently Asked Questions About Wendy's

Is 415 Coon Rapids Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours for Wendy's at 12999 Round Lake Blvd., Coon Rapids, MN?

The drive-thru is open Monday through Saturday from 6:30 AM to 2:00 AM and Sunday from 7:00 AM to 2:00 AM.