McDonald's

3.6
1225 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1920 Gateway Drive, Coon Rapids, MN
55448, United States

Hours

Reviews

3.6
1,225 reviews
5 stars
443
4 stars
294
3 stars
202
2 stars
82
1 star
204

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong food.

Service Speed

Numerous reviews highlighted slow service, with long wait times for food and order fulfillment.

Food Quality

Several customers expressed dissatisfaction with food quality, mentioning cold, undercooked, or stale items.

Cleanliness

Multiple reviews noted dirty dining areas and unsanitary conditions, impacting the overall experience.

Staff Attitude

While some customers praised friendly staff, others reported poor customer service and unprofessional behavior.
  • PL
    Patrick Lundgren
    5 days ago
    5.0
    Good service and polite crew.
  • MG
    Montie Guerrero
    Oct 24, 2025
    1.0
    I ordered an m and m ice cream they mixed it up with Oreo I even showed them my receipt
  • MT
    Mary Beth Townley
    Oct 15, 2025
    4.0
    So these coupons that you get on your phone are holding everything up and then people not knowing how to use them going to the get their food and order stuff over their coupons everybody has to wait for them I don't use them I don't see why I have to wait. I do think they did great though with the food as far as it goes the price of the food was Way cheap but the food was way cheap as well so you get what you pay for I guess great value just rid of everybody's coupons holding me up when I don't even use them I'm not asking for a cheaper I'll pay their price I just want my food so I can go.
  • SV
    Sky Vang
    Oct 12, 2025
    1.0
    Don’t waste your time. Ordered our food and was denied our food. Told us to cancel the order but our order was already being prepared the app said so we couldn’t even cancel it. Had to go around the drive thru again just to find out our food was sitting there cold. Staff is not trained well. Basically robots working.
  • DC
    Dan Caron
    Oct 1, 2025
    1.0
    No service! No soda machine! No cleaner! No speed!

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 1920 Gateway Drive, Coon Rapids?

McDonald's is open for regular dining from 5:00 AM to 10:00 PM Monday through Saturday, and 5:00 AM to 10:00 PM on Sunday.

Can I order McDonald's food for delivery, and what are the delivery hours?

Yes, McDonald's offers delivery from 5:00 AM to 11:30 PM Monday through Thursday and Sunday, and until 12:30 AM on Friday and Saturday.