Jimmy John's

3.4
260 reviews

About

Sandwich Restaurant

Location

Jimmy John's
12673 Riverdale Blvd, Coon Rapids, MN
55448, United States

Hours

Reviews

3.4
260 reviews
5 stars
116
4 stars
38
3 stars
13
2 stars
18
1 star
75

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, long wait times for delivery, and poor communication regarding order status.

Staff Attitude

Many reviews highlighted a lack of friendliness and engagement from staff, with some customers experiencing rude behavior.

Food Quality

While some customers praised the sandwiches, others noted inconsistencies in food quality, such as dry sandwiches and incorrect orders.

Management Concerns

Several reviews mentioned poor management practices, including handling of customer complaints and staffing issues.

Delivery Problems

A significant number of customers expressed frustration with delivery cancellations and delays, indicating a need for better management of delivery services.
  • HP
    Haley Patrin
    Dec 22, 2025
    1.0
    I'm disappointed by my most recent experience at this location on 12/22/25. It took 25 minutes for them to prepare one sandwich from an online order, and the attitude of a young employee 'Charles' was poor. Three young men were on the shift, and only one seemed to care about doing anything right. When this worker called Charles out nicely for not paying attention and being slow, Charles said, "Chill out, bro."
  • JS
    Jim Stafki
    Dec 18, 2025
    5.0
    I've enjoyed Jimmy John's for a long time now, and it's one of the few restaurants I go to where I get the same thing every time. The quality of the bread and the meats and fixings has been very consistent over the last 20 years. I will say, the service is not quite as fast as it once was, but it doesn't bother me to wait a few extra minutes to get a good sandwich that is made right. As for the sides, stick with the chips. The potato salad and the pasta salad are not with the cost, and a bit disappointing.
  • AS
    Alexis Skog
    Nov 29, 2025
    1.0
    I love jimmy johns, but this location in specific does not deliver their orders. This has been a reoccurring problem over the years, and I dont mind picking up my orders but the lack of communication is disappointing.
  • TM
    Ted Mlenar
    Oct 16, 2025
    1.0
    The owner should be ashamed of how the store is ran.
  • JM
    Jade Moore
    Sep 6, 2025
    5.0
    Good food, great service. The gals at the counter were fun to talk to :)