Customer Service
Mixed reviews on customer service, with some praising friendly staff while others reported rude behavior and unprofessionalism from management.
Order Accuracy
Frequent complaints about incorrect orders and missing items, particularly with online and delivery orders.
Speed of Service
Inconsistent service speed; some customers experienced fast service while others reported long wait times for both in-store and delivery orders.
Food Quality
General satisfaction with food freshness and taste, but some customers noted issues with sandwich preparation and quality.
Cleanliness
Positive remarks about cleanliness in the restaurant, although some reviews mentioned unsanitary conditions.