Customer experiences with service quality are mixed, with some praising friendly staff while others report rude behavior and long wait times.
Food Consistency
Many customers noted inconsistencies in food quality, particularly with blizzards and other ice cream items, often receiving poorly mixed or improperly prepared orders.
Management Issues
Several reviews highlighted problems with management, including unprofessional behavior towards staff and customers, leading to a negative dining experience.
Cleanliness and Safety
While some customers appreciated the cleanliness of the location, there were concerns about food safety practices, such as employees not wearing gloves while handling food.
Pricing Concerns
Customers expressed dissatisfaction with rising prices relative to food quality, feeling that the value for money has decreased.
NB
Nancy Benzinger
Nov 17, 2025
4.0
First visit ever to this location. Went through the drive through line. Got our order taken almost immediately but had to wait a few minutes just for two Crunch cones. Employee was very nice and professional. Cone size was larger than most other locations we visit on a regular basis. Kind of dark behind the building but was a very good experience!
SS
Shawn Stocks
Oct 2, 2025
1.0
Service and food quality has really gone in the toilet the past year or two, not sure what changed but definitely will NOT be back to this location.
JT
Jenna Trimble
Sep 28, 2025
1.0
Worst dairy queen I have ever been too. They take beyond forever to get just 2 blizzards. I will take my business elsewhere. We have been waiting almost 30 minutes for 2 blizzards. Just beyond ridiculous.
MM
Melissa Hoglund (Melly)
Sep 5, 2025
5.0
Everything was 👍 great
BN
Breanna Nyberg
Sep 3, 2025
5.0
Tonight 9/3/25 there were two younger ladies working and they we’re just wonderful all around there attitudes there service and a the food was great and they offered to make my dog a pup cup you just don’t see much service like this anymore and it definitely made our night!!
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the main food offerings at Dairy Queen Grill & Chill in Coon Rapids?
Dairy Queen Grill & Chill serves soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, Chicken Strip Baskets, and more.
What are the operating hours of Dairy Queen Grill & Chill in Coon Rapids?
The restaurant is open daily from 10:00 AM to 9:30 PM on weekdays and Sundays, with extended hours until 10:00 PM on Fridays and Saturdays.
Does Dairy Queen Grill & Chill in Coon Rapids have a drive-thru?
Yes, this location offers a drive-thru service for convenient ordering and pickup.
Are there seating options at Dairy Queen Grill & Chill in Coon Rapids?
Yes, the restaurant provides both indoor and outdoor seating, including high chairs and booster seats for children, making it family-friendly.
Can families with children comfortably visit Dairy Queen Grill & Chill in Coon Rapids?
Absolutely, the restaurant is welcoming to families and children, with amenities like high chairs, booster seats, and a family-friendly environment.
How can I order food from Dairy Queen Grill & Chill in Coon Rapids?
You can order online through their pickup order URL or use their mobile app for exclusive deals and mobile ordering.
Where is Dairy Queen Grill & Chill located in Coon Rapids?
It is located at 3595 River Rapids Dr NW, Coon Rapids, MN 55448-4103, USA.
Are there any nearby pet-related stores or services near Dairy Queen Grill & Chill?
Yes, near Dairy Queen Grill & Chill, you can find PetSmart, PetSmart Dog Training, Banfield Pet Hospital, and WellHaven Pet Health for pet supplies, training, and veterinary services.
What restaurants are located near Dairy Queen Grill & Chill in Coon Rapids?
Nearby restaurants include Boston's Restaurant & Sports Bar, Chick-fil-A, and IHOP, providing various dining options before or after your visit to Dairy Queen.
Can I combine a visit to Dairy Queen Grill & Chill with nearby shopping or beauty services?
Yes, you can enjoy shopping and beauty services nearby at locations such as TJ Maxx, Ulta Beauty, European Wax Center Coon Rapids-Riverdale, and Charlotte Tilbury.