Customer experiences with service quality are mixed, with some praising friendly staff and others reporting rude behavior and long wait times.
Food Consistency
There are numerous complaints about food quality, including incorrect orders, poorly made items, and inconsistent preparation of ice cream products.
Management Issues
Several reviews highlight poor management practices, including unprofessional behavior towards staff and customers, leading to a negative dining experience.
Cleanliness Concerns
While some customers noted cleanliness, there are also reports of unsanitary practices, such as employees not wearing gloves while handling food.
Pricing Complaints
Many customers feel that the prices are too high for the quality and quantity of food received.
BA
Blake A
5 days ago
1.0
How hard is it to get your full order and not forget what's on a screen in front of you
MH
McKinsey Hurd
Dec 31, 2025
5.0
Whoever was at the window on NYE was very nice, and he was very thoughtful of my food allergies! Thank you !
JA
Jesse Asher
Nov 28, 2025
5.0
Great staff and great cake
LH
little hat
Nov 25, 2025
1.0
This has become one of the worst dqs.
Can't get a order right then bothered when you return for what you paid for. I've given it a couple trys and it's gotten worse.
NB
Nancy Benzinger
Nov 17, 2025
4.0
First visit ever to this location. Went through the drive through line. Got our order taken almost immediately but had to wait a few minutes just for two Crunch cones. Employee was very nice and professional. Cone size was larger than most other locations we visit on a regular basis. Kind of dark behind the building but was a very good experience!
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the main food offerings at Dairy Queen Grill & Chill in Coon Rapids?
Dairy Queen Grill & Chill serves soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, Chicken Strip Baskets, and more.
What are the operating hours of Dairy Queen Grill & Chill in Coon Rapids?
The restaurant is open daily from 10:00 AM to 9:30 PM on weekdays and Sundays, with extended hours until 10:00 PM on Fridays and Saturdays.
Does Dairy Queen Grill & Chill in Coon Rapids have a drive-thru?
Yes, this location offers a drive-thru service for convenient ordering and pickup.
Are there seating options at Dairy Queen Grill & Chill in Coon Rapids?
Yes, the restaurant provides both indoor and outdoor seating, including high chairs and booster seats for children, making it family-friendly.
Can families with children comfortably visit Dairy Queen Grill & Chill in Coon Rapids?
Absolutely, the restaurant is welcoming to families and children, with amenities like high chairs, booster seats, and a family-friendly environment.
How can I order food from Dairy Queen Grill & Chill in Coon Rapids?
You can order online through their pickup order URL or use their mobile app for exclusive deals and mobile ordering.
Where is Dairy Queen Grill & Chill located in Coon Rapids?
It is located at 3595 River Rapids Dr NW, Coon Rapids, MN 55448-4103, USA.
Are there any nearby pet-related stores or services near Dairy Queen Grill & Chill?
Yes, near Dairy Queen Grill & Chill, you can find PetSmart, PetSmart Dog Training, Banfield Pet Hospital, and WellHaven Pet Health for pet supplies, training, and veterinary services.
What restaurants are located near Dairy Queen Grill & Chill in Coon Rapids?
Nearby restaurants include Boston's Restaurant & Sports Bar, Chick-fil-A, and IHOP, providing various dining options before or after your visit to Dairy Queen.
Can I combine a visit to Dairy Queen Grill & Chill with nearby shopping or beauty services?
Yes, you can enjoy shopping and beauty services nearby at locations such as TJ Maxx, Ulta Beauty, European Wax Center Coon Rapids-Riverdale, and Charlotte Tilbury.