Chipotle Coon Rapids is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous customers reported slow service, rude staff, and poor management, leading to frustrating experiences.
Food Quality
Feedback on food quality was mixed, with some praising the taste while others complained about cold, undercooked, or poorly prepared items.
Cleanliness
Many reviews highlighted unsanitary conditions in the dining area and kitchen, with dirty tables and food debris being common complaints.
Order Accuracy
Customers frequently experienced issues with incorrect orders, missing items, and inadequate portion sizes.
Staffing Problems
The location is often reported as understaffed, contributing to long wait times and poor customer service.
JC
Jon Carlson
5 days ago
3.0
This location is generally pretty good, but last week I got a worker who was stingy. She seemed new, and was so careful about how much she put in the bowl. Mehh.
The salsa guy was generous... But I'm here for the meat and beans!
SA
Salah A.
5 days ago
2.0
Employees were nice, as i got to the cashier i got upcharged $10, i paid then noticed, i told the guy and he said let me get my manager, couple minutes later i allegedly am told i got refunded, so i brushed it off, i got home and guess what, no refund,
place was extremly dirty, service was extremly slow, i waited 20 MINUTES just to order, yes the employees are nice but that shouldnt mean everything else cannot be as normal, I will never return to this location again, im advising everyone the same
MD
MiN.T, LLC Dispatch
6 days ago
1.0
Every door dash order we place from this location is always screwed up. Every single time. Unfortunately it’s the only chipotle within our delivery area…. But it’s like their employees just don’t care at all. Every order is screwed up on multiple levels.
KF
Kay F
Jan 4, 2026
2.0
I ordered online for a 6:50pm pickup. I got there a few minutes after the pickup time.
I understand when people are busy, you may have to wait.
I asked where the online orders are? No one seemed to know. Then one said, Here. We'll put them here. But there's not any.
After a few minutes, someone else asked for my name. They hadn't started making it.
That's ok. I can wait.
They did start making it for me, even though there were some people in line.
I have NEVER had such a skimpy quesadilla! Mostly tortilla! Seriously!
Plus, they were out of fajitas. So I didn't get that inside of it either.
And you get 3 sides. I was only given 2. How did that happen?
I don't know if the employees were new? Overwhelmed? Or just not good at the job?
I will not be going back to this location. At least not for a long time. Maybe they'll have a turnover of employees and it'll be better in the future.
The employees were fine. Not rude or seemingly to dislike the job. There were a handful working at the time. Chipotle usually has a rhythm to the preparation line. They didn't have that here.
The parking lot is very small. I had to wait for a spot to open up.
Difficult getting a parking spot with so much snow.
Many of the Chipotle parking lots are small.
UPDATE; The owner reached out to me to fix the issue.
TB
Tyler Berdahl
Dec 30, 2025
1.0
Went to this spot 3 times and left all 3 of those times to a different one because the service is so bad and slow. Also their rice is always hard. Probably the worse chipotle Ive been to and I love that place
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Coon Rapids serve?
Chipotle Mexican Grill in Coon Rapids offers a fast-casual menu featuring customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.
What are the operating hours for Chipotle Mexican Grill in Coon Rapids?
Chipotle Coon Rapids is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Coon Rapids offer delivery or pickup options?
Yes, they offer both in-store pickup and delivery services for customer convenience.
How can I place an online order for Chipotle in Coon Rapids?
You can order online via the Chipotle app or through their order website at https://order.chipotle.com/.
What is the address and contact information for Chipotle Mexican Grill in Coon Rapids?
The restaurant is located at 3455 River Rapids Dr NW, Coon Rapids, MN 55448. You can call them at +1 763-421-3455 or email mn.0324.rapids@chipotle.com.
Does Chipotle Mexican Grill in Coon Rapids support any rewards or loyalty programs?
Yes, customers can sign up for Chipotle Rewards to earn exclusive offers and free food.
Are there any nearby places where I can get dessert after dining at Chipotle in Coon Rapids?
Yes, Cold Stone Creamery is nearby, offering ice cream and desserts that you can enjoy after your meal.
If I need dental care before or after my visit to Chipotle, where can I go nearby?
Affordable Dentures & Implants is located nearby for general dentistry services, making it convenient for dental care needs around your visit.
Are there any popular stores close to Chipotle for shopping while visiting the area?
Yes, there are several stores including T.J.Maxx for clothing and department needs, Ulta Beauty for cosmetics, and Maurices for women's clothing near Chipotle in Coon Rapids.
What types of payment methods and services does Chipotle Coon Rapids accept?
Chipotle Coon Rapids accepts credit cards and provides services including online orders, catering, gift cards, and delivery options.