Location.com logo
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.
Brand Certified

Chipotle Mexican Grill

3.1
(1791 reviews)

About

Mexican Restaurant
Chipotle Coon Rapids is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
3455 River Rapids Dr NW, Coon Rapids, MN
55448, United States

Hours

Reviews

3.1
1,791 reviews
5 stars
601
4 stars
288
3 stars
140
2 stars
124
1 star
638

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Numerous reviews highlighted unsanitary conditions, including dirty tables, food spills, and unclean bathrooms.

Service Speed

Customers frequently reported slow service, especially during busy hours, leading to long wait times for both in-person and online orders.

Food Quality

There were mixed reviews on food quality, with some customers praising the taste while others complained about cold food, small portions, and incorrect orders.

Staff Attitude

Feedback indicated inconsistent staff attitudes, with some employees being friendly and helpful, while others were described as rude or dismissive.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and poor handling of online orders.
  • MO
    Madane Oulix
    Feb 17, 2026
    1.0
    Every dinner rush they refuse to have more than 3 people on the line .. and when I say three people on the line I mean 2 ... And one guy permanently glued to the register I work just at a different shop in the strip mall I can't even go to this place on a 30 minute lunch and get a burrito before my lunch ends could be Tuesday Monday Wednesday does not matter... I tried today couldn't do it I tried yesterday It took them 15 minutes to finish six bowls I just can't do it
  • JR
    Jamari Reynolds
    Feb 15, 2026
    1.0
    My friends came to get some food after we played soccer so we came here cause it was cheap and good like the usual and we kept asking to get extra and the service was absolutely rushed and horrible. I ordered a burrito and it was smaller than a small water cup this is a disgrace on fonem grave
  • AS
    Ali Sharefee
    Feb 15, 2026
    1.0
    Me and my friends came here to get some food and hang out After s And Ordering we kept asking for more and they barely put any food in my friend bought a burrito and this is the size of it absolute disgrace
  • JR
    J R
    Feb 11, 2026
    1.0
    I wish I could post -0 on all !!! The store was nasty not 1 clean table food on all chairs! I didnt even want to eat in their but my son did! Now let's get to the food. Bones yes BONES in my son and I chicken. I reached out hopefully they take care of me and the situation!
  • HH
    HappypocketfulofSunshine
    Feb 6, 2026
    1.0
    I want to provide feedback hoping for improvement. If I can give this place 0 stars, I would. There is a repeat offender- she is of African/black descent, not the one that wears her school sweatshirt, she gives the best portions of protein. But literally around 6-7 p.m., there was one African/black female that was the first of the line to serve food. There was no pleasant smile, and worse, when I asked for a double portion of protein, she skimped by picking up four pieces, as if it was nothing. I know when people see her give poor portions protein, people feel uncomfortable asking for more to then receive to a few more pieces of proteins- it makes it hard to even ask for more, without being more uncomfortable than I already am. If I am paying for a proper service with our hard-working money, please have some proper ethics, which means if you don't add the double portion, do not put the red plastic tag, as if you did. There was a co-worker that is an Asian gentleman that caught that it was not a double-portion of food, so he removed the red tag. He is the real MVP for doing the right thing and I appreciate that he was polite - he made the experience better. I ask that you train that first server properly on giving the customer the right service they deserve.

Brand Certified Facts from Chipotle Mexican Grill

This information is certified by Chipotle Mexican Grill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: