Chipotle Mexican Grill

3.1
1778 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.

About

Mexican Restaurant
Chipotle Coon Rapids is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
3455 River Rapids Dr NW, Coon Rapids, MN
55448, United States

Hours

Reviews

3.1
1,778 reviews
5 stars
596
4 stars
288
3 stars
139
2 stars
124
1 star
631

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, rude staff, and poor management, leading to frustrating experiences.

Food Quality

Feedback on food quality was mixed, with some praising the taste while others complained about cold, undercooked, or poorly prepared items.

Cleanliness

Many reviews highlighted unsanitary conditions in the dining area and kitchen, with dirty tables and food debris being common complaints.

Order Accuracy

Customers frequently experienced issues with incorrect orders, missing items, and inadequate portion sizes.

Staffing Problems

The location is often reported as understaffed, contributing to long wait times and poor customer service.
  • JC
    Jon Carlson
    5 days ago
    3.0
    This location is generally pretty good, but last week I got a worker who was stingy. She seemed new, and was so careful about how much she put in the bowl. Mehh. The salsa guy was generous... But I'm here for the meat and beans!
  • SA
    Salah A.
    5 days ago
    2.0
    Employees were nice, as i got to the cashier i got upcharged $10, i paid then noticed, i told the guy and he said let me get my manager, couple minutes later i allegedly am told i got refunded, so i brushed it off, i got home and guess what, no refund, place was extremly dirty, service was extremly slow, i waited 20 MINUTES just to order, yes the employees are nice but that shouldnt mean everything else cannot be as normal, I will never return to this location again, im advising everyone the same
  • MD
    MiN.T, LLC Dispatch
    6 days ago
    1.0
    Every door dash order we place from this location is always screwed up. Every single time. Unfortunately it’s the only chipotle within our delivery area…. But it’s like their employees just don’t care at all. Every order is screwed up on multiple levels.
  • KF
    Kay F
    Jan 4, 2026
    2.0
    I ordered online for a 6:50pm pickup. I got there a few minutes after the pickup time. I understand when people are busy, you may have to wait. I asked where the online orders are? No one seemed to know. Then one said, Here. We'll put them here. But there's not any. After a few minutes, someone else asked for my name. They hadn't started making it. That's ok. I can wait. They did start making it for me, even though there were some people in line. I have NEVER had such a skimpy quesadilla! Mostly tortilla! Seriously! Plus, they were out of fajitas. So I didn't get that inside of it either. And you get 3 sides. I was only given 2. How did that happen? I don't know if the employees were new? Overwhelmed? Or just not good at the job? I will not be going back to this location. At least not for a long time. Maybe they'll have a turnover of employees and it'll be better in the future. The employees were fine. Not rude or seemingly to dislike the job. There were a handful working at the time. Chipotle usually has a rhythm to the preparation line. They didn't have that here. The parking lot is very small. I had to wait for a spot to open up. Difficult getting a parking spot with so much snow. Many of the Chipotle parking lots are small. UPDATE; The owner reached out to me to fix the issue.
  • TB
    Tyler Berdahl
    Dec 30, 2025
    1.0
    Went to this spot 3 times and left all 3 of those times to a different one because the service is so bad and slow. Also their rice is always hard. Probably the worse chipotle Ive been to and I love that place

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Coon Rapids serve?

Chipotle Mexican Grill in Coon Rapids offers a fast-casual menu featuring customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.

What are the operating hours for Chipotle Mexican Grill in Coon Rapids?

Chipotle Coon Rapids is open daily from 10:45 AM to 11:00 PM.